5-Star Hotels in Chania

Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa. Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.

The first-line sea view and private beach view are invincible, and free parking is also a bonus. I lived in a double-examination sea view room. The living room and balcony on the second floor can only see the scenery, but the air conditioning effect is too poor, and the upstairs is too hot. The temperature on the island in July and August is very high. All items in the hotel are charged, including water, and there is no free bottle.

This hotel was perfect on all aspects, the room was amazing, big very clean and well equipped. The view from the balcony and the swimming pool was brilliant! I really enjoyed the spa and the interior pool as well. The restaurant of the hotel was perfect too, the food was really good. But most importantly, the staff of the hotel was highly professional and the nicest people! All of them were very good to us and treated us so well. I include everyone in the staff including the cleaning lady who was so lovely too. All in all this might have been my best holiday in a very long time if not ever. I highly recommend this hotel! Big thank you to everyone at Lagon life spirit boutique hotel, you’ve made our stay so perfect!

Everything was great. Loved the design. Nice to have access to the other Pilot Resort, while staying in a more quiet place.

The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.

The hotel is very good, the environment is beautiful, it has its own beach, lying on the beach and listening to the sea, and the waiter gives water, it is really pleasant. The service is also good. Seeing that we are staying for four people, an extra bed was given, and a quilt was spread on the tatami, which is very thoughtful.

The staff in reception is not so friendly the food is not like a 5 star hotel the most of the menu is frozen except the grill that they cook the meat the same time. They don’t have many rackets for the ping pong only 2. The list of the free cocktails for the all inclusive program is so limited and for the classic cocktails is extra charge.The bars and the restaurants is open until 23:00 after that only ghosts is outside. The heated pool is not so hot. The jacuzzi on the spa is not working. The only good thing is the rooms is very big very clean with nice views includes a kitchen fridge A/C and spurs and spoons and they gave us and an upgrade to a loft room.

Was not the best hotel, very outdated but still a good affordable hotel in Crete. We booked it last minute and had all inclusive. Great family hotel and a decent location.

Beautiful newly renovated hotel with a modern and relaxing atmosphere. The new team is doing an amazing job, everything was very well organized and welcoming. The rooms were spotless, the food was excellent, and all the staff were wonderful throughout our stay. A special thank you to Mara, who was especially helpful and made our experience even better. We would definitely come back!