5-Star Hotels in Krakow

It’s a very beautiful well decorated boutique hotel, with English speak friendly staff! We did room only so cannot comment on the food but the hospitality was second to none!!! We had no issues at all! The spa small but very clean and ideal for a quick dip in the jacuzzi followed by a sweat session in the sauna. Our whole party loved the hotel and the location. It’s a small cab ride from the hotel in to the shopping center and the castle is a couple minutes walk. We all said we would come again and stay here!

Absolutely stunning hotel and located in the heart of Krakow! Upon arrival I was offered coffee, a soy latte to be exact which surprised me. Any help I needed from reception, they were attentive with maximum effort. Eg, I was unaware that the 100ml restrictions had been uplifted via many airports in Europe, so therefore I could do more shopping before I left. Everything was super clean, very sweet daily notes left about the history and tales of Krakow, the bed was super comfortable! This hotel really made my holiday experience 100 times better, I actually wanted to stay longer. The design itself is fun and creative, only small thing is that it is very warm inside, had the leave the windows open, being as it was the beginning of March, I do wonder what it's like in the Summer. Extremely good value, but that's the beauty of zloty to GBP, will happily stay again.

We loved our stay here. The location is perfect. The hotel beautiful. Loved the acqua de palma toiletries. A couple of critiques would be. A coffee machine in the room would be an added bonus and the spa areas a little warmer. The bar area is lovely as is the rest of the hotel. We’d certainly stay here again 😊

This hotel is really great! The room is clean and comfortable, the bedding is soft, and the facilities are complete. The front desk service is warm and thoughtful, the location is also very convenient, and there are all kinds of food and shopping around. The breakfast is rich in variety and tastes great! Super cost-effective, highly recommended, I will come again next time!

During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.

Great location and facility for a trip in Krakow. Easy to walk everywhere The breakfast starts from 7 am and I got lunch box as my tour started very early. The lunch box had a variety of food like two sandwiches, dessert(denish or macaron), fruit, orange juice and water. Very good quality as well. Staffs are very friendly and accommodate.

I had a very pleasant stay. The room was clean, comfortable, and well maintained, and the staff were consistently friendly and helpful throughout my visit. The location was convenient, making it easy to get around and enjoy the area. Overall, it offered good value for money, and I would happily stay here again.

The room is very good, the space is relatively large Auntie cleaned at ten o'clock in the morning and swiped the room card directly. It was a bit scary. There is always a male staff in the gym women's locker room speaking Polish, which is scary! In general, the quality of the personnel is terrible, and the others are pretty good!

This is a 'grand hotel' set right in the heat of the Old Town, just off the corner of the main square, so perfectly located! The rooms are extremely comfortable and very clean. Breakfast is plentiful, although the coffee machine didn't produce the best drinks. We were slightly disappointed that it didn't have an open bar, although on our last night the staff were very accommodating and allowed us to sit there, and served us drinks. We were told that it would be open regularly when the season picked up in a couple of weeks time. It really didn't put us off. Staff were really friendly. There's a mini-bar in the rooms - which is seldom seen these days, and there were a couple of bottles of free water provided each day. Overall we were very pleased with our stay, and would consider the hotel again.