Stoke-on-Trent Hotels with Pets allowed

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

With a stay at this cottage in Stoke-on-Trent, you'll be within a 5-minute drive of Alton Towers and Whiston Hall Golf Club. This cottage is 12.3 mi (19.8 km) from Peak District National Park and 17.6 mi (28.3 km) from Trentham Gardens.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in this individually decorated cottage, featuring a kitchen with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected.

With a stay at this cottage in Stoke-on-Trent, you'll be within a 10-minute drive of Trentham Gardens and Stoke Minster. This cottage is 16.2 mi (26 km) from Peak District National Park and 1.2 mi (1.9 km) from Staffordshire University.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in this individually decorated cottage, which features a kitchen. Complimentary wireless internet access is available to keep you connected.

When you stay at this cottage in Stoke-on-Trent, you'll be within a 10-minute drive of Awesome Walls, Stoke on Trent and Gladstone Pottery Museum. This cottage is 9.7 mi (15.6 km) from Alton Towers and 17.1 mi (27.5 km) from Peak District National Park.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Treat yourself to a stay in this individually decorated cottage, which features a private spa tub. A kitchen is outfitted with a stovetop and a dishwasher. Complimentary wireless internet access is available to keep you connected.

With a stay at this cottage in Stoke-on-Trent, you'll be next to a golf course, within a 5-minute drive of Alton Towers and Skyride. This golf cottage is 10.3 mi (16.6 km) from Peak District National Park and 1 mi (1.6 km) from Dimmingsdale Valley & Furnace Forest Walks.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this individually decorated cottage, featuring a kitchen with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected.