Hotels near British Heart Foundation, Stratford-upon-Avon

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

超級滿意！前台很友善禮貌，trip上下單成了兩個單人床的房也換成了雙人床房。景色完美完全不想離開窗前，早餐很豐富 feldon特色的培根好吃。晚餐相對來説不是我喜歡的類型但兩晚的服務體驗也很好。雖然錯過了官方訂2住3的活動，但總體很滿意。可能以後紀念日還會再來。

This hotel is well suited to the old phrase ‘fur coat, no knickers’. The main reception rooms are beautiful, but the actual accommodation leaves a lot to be desired. £229 felt like a huge sum of money for a random night in October, in a tatty room, with stains on the walls, chipped paint work that in places was more chip than paint, blackened grout in the bathroom, 1950s metal & single glazed prefab style windows and a door which looked as if it had been bust open at some point (nothing like making your guests feel safe). Also deciding to give the spa a swerve, on the basis that a quick look didn’t inspire much confidence, we were truly disappointed with this hotel & would not recommend it to anyone based on our experience. The stay was supposed to be a treat, but the decor is in dire need of a serious face lift. Interestingly, the person who checked us out did not ask if everything was satisfactory, or if we had enjoyed our stay. It was as if she knew it was a total rip off. For somewhere which oozes polished antique charm in its public rooms, Alveston Manor seemed somewhat hypocritical and grossly over-priced behind the scenes.

Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often

Quite impressed with the stay - the standard is above most of the 3 star hotels. I believe the hotel has been renovated (including the bathroom) so the room looks very new and clean. Room is very spacious and equipped with a nice bed. They provide facial tissues (surprise!) and the body wash amenity is lovely. We really enjoyed our stay.

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂

I've stayed at this hotel four times, and unfortunately, I've consistently been disappointed with the housekeeping service. Each time, the room was never topped up with essentials, and the bins were left full, even when we put the ”clean my room” tag out. This lack of attention from housekeeping has been frustrating. However, when I reported the issue to reception during my most recent stay, Rejo from the reception team immediately took action. He personally came to our room and cleaned it thoroughly, ensuring everything was in order and making our stay much more comfortable. His prompt response and dedication to resolving the issue were greatly appreciated.

Excellent, spacious family room - bunks - with share bathroom. Perfect base for my adult daughter and I who were travelling the region together in a hire car. Beautiful Georgian mansion, with rooms and grounds to explore. I noted the pod (tiny home) and available glamping options only after arriving. Beds were comfortable, and staff were helpful (I even enjoyed the banter, ie being teased, about Australia's underperforming rugby union team). Would definitely stay here again, though may consider pod and glamping options which both look very exciting. Being a YHA the tariff was very reasonable, and the self-contained kitchen also assisted in this regard. Heaps off off street parking. Being located a few miles outside the bustle of Stratford-upon-Avon also proved advantageous.

We were made to feel so welcome from the moment we walked into reception. We bid for our stay as part of charity auction. The owners of Stratford park had donated a golf break of a night dinner, bed and breakfast and two rounds of golf in aid of Primrose Hospice. The junior suite is a lovely room, cozy and relaxing with luxury touches. Maz, the restaurant manager was attentive and looked after our every need. He gave great recommendations for food and wine and all was delicious. Golf - lovely course with wide fairways. Again friendly service from all. My challenge was to get over the water on 17th. I didn’t succeed so I will definitely go back.