The Highlands at Sugar by Capital Vacations
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sugar Mountain
The Highlands at Sugar by Capital Vacations
2173 Sugar Mountain Drive, Sugar Mountain, North Carolina 28604, United States
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With a stay at The Highlands at Sugar by Capital Vacations in Banner Elk, you'll be a 2-minute drive from Sugar Mountain Resort and 6 minutes from Sugar Creek Gem Mine. This apartment is 7.1 mi (11.4 km) from Grandfather Mountain and 9.1 mi (14.7 km) from Hawksnest Tubing Park.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 48 Reviews
Amenities
Indoor swimming poolSaunaGymPrivate ParkingFreeBilliards roomTable tennis roomPlaygroundWi-Fi in public areasFree
All Amenities
Surroundings
Landmarks: J. Douglas Williams Park
(770m)
Landmarks: Bee Branch
(960m)
Landmarks: Sugar Ski & Country Club
(1.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
12
One-Bedroom Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Refrigerator
Electric fan
Mountain view
Towels
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19
Twin Room
Non-smoking
Private bathroom
Refrigerator
TV
Towels
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Guest Reviews(48)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
September 12, 2024
The service we received at The Highlands at Sugar was outstanding, very accommodating and friendly personnel. The condo was clean, wonderful king size bed, furnished with every item we needed, to include coffee, dish detergent, laundry detergent. The location was the ultimate! We spend each day visiting nearby mountain towns, ate at some wonderful restrauants. One of the things we especially liked was sighting of deer in the driveway, within feet of our condo, five bucks together at one time! While it is minor, we would have liked a TV directory and maybe some coffee filters. We had wondered about the teflon frying pans but the two there looked to be new. I was impressed!
Guest User
August 3, 2024
My recollection of this place from 25 years ago was that it was one of my favorite RCI locations. The unit this time was showing its age, with some windows and doors requiring maintenance. The carpet desperately needs to be replaced as well, but the cooler climate, the incredible views from the back deck, and the wildlife viewing made it a most enjoyable week.
Guest User
April 7, 2024
The report is rather old and run down. While furniture, cabinets and counters have been upgraded, the appliances, wood trim paint, doors, heater and flooring need to be upgraded. For example: The kitchen floor chipped and cracked, the heater fan made a terrible loud noise and had to be turned off by maintenance, the microwave rusted and cracked, the refrigerator propped up on a block of wood on one side, and the wood doors to the bathroom chipped and look gouged. The resort staff, John and Holly, did their best to take care of the heater fan noise and when asked to find a DVD player for me. Also replaced the coffee maker that didn't work properly. Resort owner really needs to get this resort upgraded or I think they will not stay in business very much longer. I, for one will not return.
Guest User
February 27, 2024
This trip was amazing! The resort had beautiful views and the 2 bedroom cabin was spacious. I'd definitely recommend this trip to family and friends. If you are looking to ski, ice skate, or go snow tubing, this is the place for you.
CaroMiami26
January 15, 2024
Do not trust in this company. They canceled my reservation 5 days before my trip in the peak season during Christmas. I made the reservation 4 months in advance directly in their website for "guarantee and peace of mind" as they stand. Nothing is true. I had to immediately start to look for another reservation and the only less expensive option I found it was in Beech Mountain and had to pay triple what I supposed to pay. After reserve in that new place with no cancelation option unless with a Fee, someone from Highlands at Sugar sent me an email that my reservation was restore and sorry for the inconvenience. No one makes responsible for the other reservation I have to do. I sent emails and made calls to try to recover the cancellation fee I had to pay and no one answer back. No more reservations Highlands at Sugar from my side in the future. Be careful!!!
Guest User
December 20, 2023
Beautiful views from the top of Surgar Mountain Road! Our one bedroon unit was clean and the furniture was comfortable.This was a work vacaation and were most fortuante to sqeeze in some great skiing at Sugar Mountain. We will be back!
Guest User
November 19, 2023
Everything about Highlands at Sugar was special. Our two bedroom unit had king beds in each bedroom. Staff was helpful and friendly.The views were breathtaking and the game room, club area are really well appointed and fun to use.
Guest User
November 16, 2023
Managing needs to speed up renovations! They’re sitting on a gold mine with the location and view but the age and dated furnishings keeps Highlands from living up to full potential. We wouldn't go back or recommend until some updates are made.
Guest User
October 26, 2023
Our room was perfect for us (2 adults) even staying in all day for a couple of rain days. bathroom and kitchen were updated. The community area (where check in is) was really nice although we barely used it. The staff response for questions and help was terrific. The unit was clean and well stocked. Internet and WIFI connection was very good. Location was way up in the mountain but close to groceries and restaurants.
Property Policies
Check-in and Check-out Times
Check-in: 16:00–17:00
Check-out: 08:00–10:00
Front desk hours: [Mon-Sun]08:30–17:00
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
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Property Description
- Number of Rooms: 57
With a stay at The Highlands at Sugar by Capital Vacations in Banner Elk, you'll be a 2-minute drive from Sugar Mountain Resort and 6 minutes from Sugar Creek Gem Mine. This apartment is 7.1 mi (11.4 km) from Grandfather Mountain and 9.1 mi (14.7 km) from Hawksnest Tubing Park.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Gym
Private ParkingFree
Billiards room
Table tennis room
Playground
Wi-Fi in public areasFree
Indoor swimming pool
Gym
Playground
Show More