Guest User
January 31, 2023
We stayed here for two nights, booking a room with a jetted tub. Taking the elevator up we noticed the floor was DISGUSTING. it looks like it’s never been cleaned but very heavily soiled for many years. Upon entry into the room a wave of musty smell hit us. We later discovered the shower curtain could use a washing, as that had a strong musty smell from it. Hard to feel clean in a tiny shower that stinks. The linens had stains on them. A towel in the bathroom looked to have makeup on it. The bathroom vent was filthy, covered in dusty cobwebs. There was dust covering several of the items in the room (lamps, tvs) and the floor. I happened to drop an piece of clothing next to the desk and when I picked it up there was dust all over it. The floors around the hotel were in great need of vacuuming. A pool towel laid in the hallway for over a day. The pool had no towels one day my son and husband swam. I was too grossed out to use the jetted tub, but my daughter tried it. The jets did not work. One of our keys also did not work, having it redone with still no success. When I politely shared these concerns at check out the lady seemed to not care. We will never stay here again.