Hotels near Hackbridge Station, Sutton

The location is very convenient, food and close to Sutton train station. The hotel provides two speeds of WIFi. One is free. The speed is relatively slow. The other is business, which costs $5 pounds per day. In addition, due to the epidemic situation, the hotel only holds a room every four days. For the same guest, of course, if you want sake, rubbish and towels, you can ask the floor management room to hand it over to the door and put the rubbish in the door with plastic bags.

Stayed here for two nights whilst in London for the King's coronation. Previously lived in the area and never knew the hotel even existed! On bus routes to East Croydon so easy to reach if no car. Free parking too. The hotel has a far east theme and is popular for weddings and in fact there was one taking place when we arrived and their outfits were beautiful. Stunning high class decor around the hotel with amazing glass chandeliers. Our double room was spacious and nicely decorated and we had a very clean bathroom with shower and free toiletries. Breakfast was included in the price which was in the dining room not in a box as some people mentioned! There was cereal and cooked breakfast, croissants, juices and fruit. More than enough! The staff were all very friendly and attentive. Will definitely stay there again when back in London

On arrival there was a new girl on Reception (black girl) and she told me that the room I had reserved was room only and I knew I had booked a b&b rate. Although she was very pleasant she said she was new and needed to check with a more experienced receptionist. A white lady came into the reception area and was telling me that the new girl didn't know how to check was was included in the room rate and started showing her - how to check for this while I was there. This white lady (had a foreign accent) was quite abrupt to me and I thought to myself, maybe if you trained the new girl better, she would be able to check these details. The new girl was apologizing, I said to her its not your fault, you need to get trained better in your role. She was a beautiful young girl and very friendly and tried to help as much as she could. The kettle in my room was not working but was replaced quite quickly. I went to get some milk from the trolley and the Housekeeper (Spanish) screamed at me - your are not allowed to touch the trollies and if you need anything, please contact Reception, I said shall I leave it back then and she said - No its OK!. Had to advice Reception if one, needed their room cleaned. Breakfast was nice except the mushrooms they were too hard and difficult to eat. Staff tend to move trollies and talk to each other when guests are around and they use the guest lift as a service lift. They got in the way at times when I was trying to get out of the hotel, they apologized for getting in my way. Majority of staff were friendly, rooms need updating. On my last day, I was getting some tea at breakfast time in the dining area and when I returned a staff member (Small Indian lady) was clearing away my food and I had only went to get a cup of tea and had not finished my breakfast, I told her I was still having my breakfast. I was annoyed as my room card was still on the table but she never noticed this and was clearing it away. They spray and clean empty tables very close to you as you eat your breakfast which is frustrating as the smell of the cleaning liquid is quite strong, It was my first time staying at this hotel, however in the past I have had coffee/tea there but never stayed before. I would rate is as a 3 star Hotel and not a 4 star Hotel.

Just spent a week here with the family on an impromptu trip to London and let me say the hotel was a part of the reason the trip was so amazing. The service was awesome! The staff were polite, friendly and ever so helpful... Ali especially, who was very patient with us late at night when we were wide awake wanting to talk and have drinks. I will most definitely book and stay here again. One of my top recommendations.

A nice hotel at reasonable price near London. It would take 15 minutes to get to the centre of London by train. The hotel was situated between East Croydon station and West Croydon station, with 10 minutes walk to either station. There is a shopping centre at the opposite of the hotel. Lots of eateries nearby. The atmosphere there was relaxing and safe. The staff was nice, amenities were adequate. It is recommended in general.

Outstanding customer services by all staff members who love their jobs and they ensure all the guests are well looked after. Excellent location with walking distance to 2 subway stations and the airport bus stop. Full breakfast provided, a warm and welcoming dining area. Will definitely stay at this hotel again for my next London visit.

the hotel was next to the Thornton heath station and pizza restaurant( my favourite ), which is a good location only 15 min to Victoria station by train. The staff are very professional and kind. They treat me as a friend. I tried it I recommend it 👍

I was a little bit dubious about booking this hotel because it was so cheap (£29 per night) and because of some of the bad reviews I had read. I booked the hotel for one night anyway as I just needed a bed for the night and was prepared to have a less than pleasant stay, however my stay was not bad at all. I was able to park my car a couple of streets away for free from 6pm up until 9am (but always check the road signs or ask a member of staff what the parking times are. On arrival the reception staff were friendly and helpful. I liked the fact that you couldn't use the elevator without your electronic room key as I am not complacent about security. My room was on the 7th floor and being so high up I couldn't hear the traffic but I could hear the tv in the room next door but it wasn't loud enough to prevent me from getting to sleep. Even though the room was smaller than I was used to, I was able to walk around the bed. And that was it... no table or chair but there was a fixing on the wall where you could hang your clothes and bag. The heater was excellent and mine was able to get up to 32°C/89°F as it was a cold night outside around -2°C/28°F but my room was warm in just a few minutes. The room was clean and so was the bed linen and had quite a nice graphic stenciled on the wall of the London skyline. I know I'm probably being fussy here but the tv which was excellent by the way was way too big for the room. I suppose some people would love this but it really did strain my eyes. Turning down the brightness helped a little but I ended up turning it off in the end. The bathroom was small but clean with a large liquid soap dispenser on the sink. I was able to get the temperature I wanted on the shower in about 30 seconds. The shower curtain didn't pull all the way round because it was incorrectly fitted and I just left it as it was. The bed was comfortable and my nights sleep was undisturbed. There was a kettle and microwave oven you could use downstairs so I just heated up a subway sandwich I had left over from the night before. In conclusion: Yes it is very basic but if you just need a bed for a night or two (probably not much longer) then in my experience you can't go far wrong here. I have seen some of the nightmare reviews but that was not my experience.

Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.

A truly fantastic refurbishment, everything from the new outdoor furniture to the stunning decor inside and all the small details that some people seem to miss. The back garden is like a secret garden and you wouldn’t even know where you are. The menus both a la carte and breakfast have been completely changed and the food is seriously good. The bedrooms even though not refurb were clean, comfortable and spacious with all the amenities you need. A great stay, a great dinner, a great breakfast, you can’t fault this place. Forgot to mention the important bit, the staff are engaging, knowledgeable and professional.