The entire hall smelled of *********. There is a 10$ a day parking fee and a $50 security deposit. The staff was pleasant. Breakfast is bagels, cereal or pancakes. The shower was tiny and could be troublesome for some to keep balance.
The hotel was extremely clean. It was a great feeling to walk in and smell that cleaning products were being used. The front desk keeper was very accommodating. I needed an extra night's stay and she not only helped me book another stay, but honored the price I saw online. The cleaning staff was very kind and made sure we were well taken care of. My husband didn't care for the location, so I am unsure how often we will frequent this hotel, but I would recommend hotel to others.
The people working there were beyond friendly.
The hotel it's self was awfully, missing carpet, stains on walls and floors, wallpaper coming off and I could even see into someones room through the wall.
Rooms were clean, just a little average/outdated compared to the new lobby. Beds are firm but comfortable. Microwave and fridge inside room. It’s about a 20 minute drive into the city depending on traffic but for the price of the room it was worth it for us as we rented a car anyway. Parking lot was also free to use. Did not use the pools and decided to pass on the restaurant so cannot speak on those. The staff however was amazing, especially Tonya! So sweet and friendly. Montana was also very welcoming.
This hotel has a wonderful staff, there is nothing bad to say about the staff, the room was clean, and breakfast was good, location was good as well. Unfortunately, the hotel does need a major remodel. The gym's AC was not working, Ice machine was not working (we were offered to ask front desk for ice to accommodate the inconvenience though). There is an inside pool but the pool is not heated, so water was very cold (kids couldn't stay in the water because of shivering). I just don't think that it's worth the $150 or a 5 star review :-(
The customer service was excellent—I especially appreciated the youngest gentleman on the team. He is doing an outstanding job and truly understands how to interact with customers. His approachable and attentive manner draws people in and makes them feel welcome. He listens carefully, humbly asks about your needs, and genuinely takes care to ensure a positive experience. Because of his exceptional service, I would highly recommend this place to others. I would rate his service as A++.
Went to the Atlanta Blade Show. The price is quite reasonable considering the time of the year and the distance from the galleria center. The staff were kind and helpful. I arrived at the hotel at noon. There happened to be a room available and they let me check in early so I didn't have to hang around. Grateful to them.
I have stayed at several ESA locations. BY FAR.....Interstate N Pkwy location is the best on the Cobb County area. Super pet friendly!! Could do better on the breakfast items. But hands down, the staff is amazing. Property Mgr, Shawn does what he can to please and satisfy all of the customers, with the help of Alexis, Desmond, Mark, and Rene and the entire housekeeping staff.
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Price per night from:£37
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