Hyatt Regency Hotels in Sydney

1. The hotel is in a very good location, convenient for taking the subway, shopping or eating. 2. The room is clean and comfortable, with a complete gym and swimming pool sauna. 3. The receptionist is very professional and friendly. I particularly like the Korean receptionist (Jooeun). She is cute! I wish I could be friends with her, and I regret not asking to take a photo with her.

Good rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.

The hotel environment is good and the location is excellent. Although there are few business VIP rooms in TSANG, they provide drinks, food and private space. The waiters are very friendly. In addition, the room is also very large and the overall facilities are very good.

The Amora in Jamison Street is now my 'go to ' city location. It is superbly situated within striking distance of The Rocks,Barangaroo and the main shopping area whilst having superb eateries within walking distance. No need to take the car once parked. We also love the smell as you enter the foyer - very reminiscent of the Imperial in Delhi. Staff are always friendly and accommodating.

Overall room was clean, however the USB port in the bedroom did not work, the alarm clock was not set and had an extremely annoying buzz, resulting in I had to unplug it anyway. The directions to the parking was extremely poor, no mention of a lift being used or what to expect. I suggested a flyer could be done to answer any questions for customers needing to use the car park service. There was little to no engagement of the staff about this and were only able to restate the poor information that was already given. I felt like a number and not a paying customer. It would seem your attention to details is lacking, and this would flow down from management to floor staff.

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

I spent ages trying to look this up as X Backpackers, Nomads back packers and you have this listed as Base Backpackers. I booked this for 4 nights $214-00 which was quite reasonable. When I got there they said it was $215-60 which I paid. No when I got the receipt in my yahoo it was $220-5 as $4-90 fee. When I complained about this they said it was the agent fee. I sent feed back to the manager and she said they have taken this on board and should pay by Eftos at the hostel and not Visa through an agent. However the lady receptionist was very nice and gave me a single room for no extra charge. I also got two sausages and two pieces of bread and two drinks free at a barbeque night. The housekeeping was rather slack as in four nights they never came to the room and changed the towels, sheets ,empty the bins or new shampoo, conditioner and gel. The receptionist gave me a new towel and went to housekeeping and got gel, shampoo and conditioner but never said to them how slack they were The room was clean. nice bed and secure with a code to get in and TV in the room, so had an enjoyable stay. I never left the milk in the fridge as last time it got stolen or thrown out. Luckily it was ot too hot so not go off!

Could improve more on the check in service. I booked this room in 2 different booking (on 2 platforms) as there was changes to our flight schedule. And the booking was done under my mum’s name as leading guest, other 3 person as other guests. When arrived at the hotel for check in, the staff insisted us to present the leading guest’s credit card/bank card for deposit, don’t allowed me to use my bank card for the deposit, or else they have the right to deny our check-in even I had explained that my mum didn’t bring her bank card as we are sponsoring her expenses in Australia, which I had also showed them the check-in coupon from the platform with full payment confirmation. They DO NOT ACCEPT other guests’s bank card/ credit card for the deposit even the names are shown in the booking confirmation voucher. At that time the attending staff has no intention to help us to resolve this issue but to ask us to settle ourselves in the booking App (which at this point the modification of the guest names are not allowed anymore in the App). After almost 20min of struggle with the platform app which we still couldn’t resolve it and after some hard time and negotiation with the staff, finally he agreed to let us check-in using my bank card to pay for the deposit. This is the first time I encounter such rule of insisting leading guest bank card for deposit ONLY, and do not accept other guest’s bank card for deposit payment. I hope the hotel can state this rule clearly in their introduction page to avoid similar circumstances happen again. Generally it’s a good stay with good price for the location and the amenities of this hotel. Easily accessible with tram and train. Many attractions within walking distance.

Stayed for first 4 nights whilst visiting Australia. Chose the hotel as it is in a decent location, ( 5 min walk to Circ Quay, plus easy for Rocks, Darling, central area for Hyde Park etc), reasonable cost and the fact they allowed early arrivals into your booked room - availability allowing. We arrived at 7am after a 26 hour flight - and our room (7th floor) was available - allowing us to grab a few hours kip. We didn’t realise that it overlooked Australia Square, which is lively & loud Mon - Fri.. Not a problem on the first night as we’re so tired. The following day we asked if we could be moved, not a problem, we were moved to a quieter room (14th floor) & upgraded at no additional cost. The room was lovely - as were the breakfast’s each morning. I cannot fault the quality of the hotel, cleanliness, friendliness and willingness to help by all the staff. Would I return? Most definitely. 😁