Popular Taicang 4-star Hotels

We arrived about 10:30 at the hotel and we were able to check in without any problem. We asked the room to be changed 3 times and it was done asap.the manager on duty. A nice smiley young man, served as coffee. He was so helpful later on gave us a bottle of red wine when we ask for wine during the evening buffet. Unfortunately I didn’t get his name but he was so helpful. The cleaning Ayis were also friendly. I will return..

The price is still very good, the city center, the nearby leisure and entertainment is very complete, the hotel lobby is very beautiful, the room is quite satisfactory, more than 30 flat, the bed is very comfortable, the hardness is moderate, the parking is very convenient, the breakfast is relatively simple, but each is delicious, enough to eat, the noodles are delicious, the toppings are also very good, Service is very good, the front desk Miss Xu service is very warm, the price is very good

This time we booked five rooms on May 1st. The front desk was the worst service we have stayed at Ludu Hotel in more than a decade. We were due to diamond VIPs when booking in Trip.com , so Trip.com It is clear that we can check out until 14:00 on May 2. At 9 am on May 2, the room attendant came to discuss whether, because there were many guests, they could let a room be cleaned up first. The luggage in the room was temporarily moved to four other rooms. We understood and cooperated to free up a room. The other four rooms were still checked out before 14:00. But when we returned to the room at 12 o'clock, all the room cards could not be opened. I asked the floor attendant. The answer was that I didn't know. You went to the front desk and we went downstairs from the upstairs to negotiate with the front desk before unlocking. At 13:30, we checked out and mentioned this with the front desk. The front desk said that the lock card at 12 o'clock is the rule here. We show the Trip.com reservation form screenshot ＂ delay to check out before 14:00 ＂. The front desk still said that the check-out at 12 o'clock is the rule here, and the attitude is poor, without any regrets. Don't think that the epidemic has passed, and the room rate can be reduced if the service quality, service standards, service norms and service attitude. It is recommended to spend a lot of effort to rectify it, otherwise it is not a tree sign but a brand, and it does not match the four stars.

I booked a special king bed room. According to the reviews, there are two room types. I also specifically contacted the hotel to make a note to ask for a cover for the bathtub by the window and children's toiletries. Finally arrived at the store...I was given the middle room type! There were no toiletries provided for the children. In the end, I had to wait for a long time to change rooms with my 2 and a half year old child and a lot of luggage. Then I was given room 901... When I opened the door, I felt... This room must have been occupied for a while... There was a smell of dust (people who understand will understand)... Then the bath towels and towels were a bit damp ~ adults can just use it I can only say that I hope the service can keep up. The price is not too low in Taicang.

The lobby is quite high-end, but the building structure does not seem to be designed for a hotel. The route from the elevator to the room is a bit roundabout. The style of the room is more traditional government hotel. The bedding is quite comfortable and it is very quiet at night. What is more surprising is that the toilet paper is placed directly in the washbasin grid. The hotel is far from the restaurant, which takes less than ten minutes to walk. The breakfast variety is less than the price of 58 yuan, and the quality is average. The overall cost performance is average.

A very good hot spring hotel. First of all, the hot spring water is real hot spring water, not electric heating. Secondly, the software and hardware facilities and services are beyond expectations. The room is very large, and the tatami can sleep 4-6 adults. The bedding, The quilts are very comfortable. I booked the dinner set in advance. The ingredients are fresh and the taste is great. I can’t finish it. The private soup I ordered is great, suitable for a family of three or a couple. The breakfast is also very surprising, with rich varieties and various dishes. It is full of details and very attentive. The butler Xiaoxia who arranged the hotel was responsive to every request. It is really a surprise to have such an excellent hotel at your doorstep. I will definitely come back again👍!

I was looking at the map on the way home and passed by Taicang. I decided to go to Taicang for a day and booked a room temporarily. I found that Ctrip was cheaper than the IHG app and the room was really cheap. But a strange thing happened. I booked two rooms and one room was booked. The room was normal, but the two cards in the other room could not open the door. I thought there was something wrong with the way I opened it. I went to the front desk again to get the room card and there was another queue. The experience was still relatively poor. The facilities in the room were complete. , except for the musty smell when opening the cabinet, the hotel has its own underground garage, but the entrance and exit are relatively small, so you have to be careful with large cars when you first come. The location of the hotel is quite good, and it is convenient to visit several attractions.

The hotel environment is very good, with a small garden surrounded by a circle of small villas, quiet and good air. The two elderly people have difficulty walking, so they are very happy to take a walk in the small garden and feed the fish after breakfast every day. Whether it is the lobby or the conference hall restaurant, it is very grand and bright, but it may be a long time since it was built. There are some unreasonable facilities in the room, such as there is no socket on the bedside table, and you have to go to the bathroom bar under the window by the desk to charge it, so you can't lie in bed and watch your phone, which feels very inconvenient. In addition, the temperature has risen in the past two days, and the room is stuffy. The air conditioner has been turned on for more than an hour, but the room temperature has not been lowered. Finally, a floor was changed. It was quite difficult to change rooms with two octogenarians. The air conditioner in the new room was not very good. In the end, only a little window could be opened for ventilation, which led to a stuffy sleep at night. To be honest, the attitude of the hotel from the lobby manager to the front desk restaurant waiter is very good, and they have always taken good care of my elderly. But it would be better if you ask more questions when checking in, ”The hotel entrance is under renovation and construction. Living in the south is easy to be woken up early in the morning. Do you want to live in the north?” Because we were awakened by the sound of impact drills at 6 o'clock in the morning for two consecutive days, if the front desk had informed us of this situation when we checked in, we could have avoided the rooms facing south. It was too tiring to move again, so we endured it for two days, but it was still a bit unpleasant. Finally, the Su-style noodles on the first floor of Yuebin Building were too hard and would not be cooked no matter how hard they were cooked. I was quite disappointed. However, the stir-fried dishes were unexpectedly delicious and not expensive. The elderly were very satisfied with the food. Loudong is generally okay, but I hope that they can consider the guests' perspective and be more meticulous in service.

Overall, it's a very satisfying stay at this price. The facilities are quite new, it's very quiet at night, and the surrounding environment is pretty good. It's just that it's a little bit off the beaten path and there are not many people. There's not much food nearby. When I go downstairs for breakfast near ten o'clock, I wait until you have finished eating before collecting your things, so I won't rush you. If you leave something in the room after leaving the hotel, we will contact you promptly and send it to you.

Every time I go to Taicang Liuhe Town, I will choose to live in the stable Defu Hotel. The location is good, the supporting facilities are good, and the service is good. The mattress is of good quality and sleeps very comfortably. The toiletries are also very good in full quality, five-star ⭐ praise, recommend it to everyone.