Taipei Hotels with Pools

Overall, room is clean, service is good, location is strategic with direct access to public transport. Service can be improved where they initially assigned a standard room size equipped with superior double bed to us who reserved a superior double room. Unfortunately we have to stay a night in the assigned room before shifting to the intended room. Photos below are the initially assigned room where it is different from the pictures shown on Trip.com for superior double room. Overall, it is still a good hotel.

The hotel is conveniently located near Taipei Station and popular places such as Ximending. As we go to Hualien and Taichung during our visit, location is very important to us. The hotel is also featured with exceptional sauna and hotbath facility and gym and nice Michelin star Chinese restaurant.

The train station is beside hotel,very convenient. There is convenience shop nearby also. The room is consider big! We booked a room for 3 pax, there is still large space for us to walk and put luggage. The shower and toilet bowl area is separated, so when you use toilet bowl area it is dry. A very nice design. The vanity area to dress up is very large also. Love the big space that given. Great thing about this hotel, it has Starbucks in their building! I will definitely recommend my friends & family to stay here.

A very well maintained hotel, clean and in good condition. It's near a night market, and has lots of other restaurants nearby. The room was spacious, stayed in a two twin room, but the beds were more like full size. I requested the beds to be put together but due to the layout of the room, they could not. There was a shower and bathtub. The rooftop also has great views of Taipei, Taipei 101, and SongShan airport and mountains in the distance. I also received two apples as welcome fruit. The hotel could use some updates (e.g. automated sinks and toilets) otherwise a very pleasant short stay.

Good things first - Location is excellent if you need to be near Songshan airport. Room is large. ********* hotels no longer provide toothbrushes & toothpaste - this is apparently a government regulation. The provided toiletries e.g. soap are not great. however, there were good quality bedroom slippers were a v pleasant surprise. I checked in after 9pm on a Friday with a flight to catch in 10hrs' time. Staff were friendly at check-in. Noticed no water was provided in the rooms. A large notice was displayed informing us to contact them on their app for ALL services. The app showed there was no room service menu, so no worries, I thought I'd just buy cup noodles from the very well-stocked 7-11 located in the lobby, and boil some water. The kettle's plug was severely bent. The app did not understand 'kettle faulty' and kept telling me where it was. That's when I realised their app was just a useless robot! Tried ringing Housekeeping from the room phone but nobody picked up. Brought the kettle to Front desk to show them. Counter lady had 0 apologies, just an unfriendly expression and told me I should have just called them 🙄. Her more-professional colleague said they'd help me contact Housekeeping. Housekeeping brought along another faulty kettle 🤦🏻♀️ but he was at least apologetic. While waiting for him to bring a 3rd one, I called the Front Desk again intending to ask for free water since their amenities suck. Just my luck - grumpy lady picked up and - again - without apology, kept interrupting me to declare they DID have water but it was self service and that they DID inform guests with small print on their key card and a picture of water on the room door. What the...?! I told her she had a terrible attitude, at which she laughed and I hung up. I've stayed in hotels where water was self-service - BUT those hotels ensured guests were well notified at check-in and large signs were displayed in various languages in the rooms. In comparison - Illume failed miserably in this area, and their failure was further exacerbated by faulty equipment, poor service standards (lousy app + ill-manned housekeeping hotline) & the Front Desk staff's inhospitable attitude.

Though it's a historic building, the hotel is beautifully maintained and exudes a majestic charm. I loved finding historical pieces and displays around every corner. We stayed for three nights in two different rooms. The first was an economy room, which offered great value with all essentials provided, even a small bathtub, although it lacked windows. The second room was incredibly spacious, featuring a large balcony with views of lush greenery. The location, perched on a hill, might not be the most convenient, but the hotel provides frequent shuttle buses to Jian Tan station (near Shilin Market) and Yuan Shan. The shuttle ride takes about 10 minutes. On our last day, I bought their delicious winter melon cubes, which are amazing when steeped in Oolong tea—simply heavenly! Overall, it was a delightful stay, and I’d gladly return.

This hotel is good. The location is very convenient. We always get taxis so fast, and the services are excellent. There was a staff standing, making sure we don’t trip down a stair. There is a swimming pool and the staffs were friendly.😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

Housekeeping is perfect Clean and swift. Concierge always helpful. Taxi service is honest and efficient. If you really want to find flaws, maybe teception. Yet is good though not perfect. The art pieces are very good. The room rate is pricey yet you d find the hotel is of different level. Wil be back soon.

Room was clean and spacious. Excellent location almost opposite Taipei 101. Service was good and the breakfast buffet was extensive and delicious. Bed was comfy and nothing went bump in the middle of the night!

Nice hotel lobby and friendly staff. Room is spacious with a relaxing forest view. Cleanliness is on point and beds are really comfy. Things that drag down the rating for this hotel. 1. Breakfast was a tad too average. 2. Its regrettable that they dont do cleaning service from evening onwards though they can replenish amenities and clear rubbish out of the room.