Hotels near Town 'N Country Park Pickleball Courts, Tampa

Room keys don’t work. No hot water. Room not cleaned. And attitude to boot. My stay began pleasantly but that changed drastically, quickly. My 4th floor room key constantly failed - requiring several round trips up and down the elevator to a condescending and contentious staff member. Turns out the lock was malfunctioning (I keep keys far from anything that might deprogram them) Her unprofessionalism and eventual, reluctant choice to troubleshoot was not well received by me, plainly obvious by my frustrated demeanor. Nonetheless, to “compensate” for the inconvenience, I was advised by the same customer service-less staffer that I could be moved to a first floor room; a desirable, more convenient option affording me quick in and out access while I’m here on business. But alas, and coincidentally? The room to which the contentious and condescending employee referred me was without hot water for my 5am December morning shower. Furthermore, upon my 1pm return to my upgraded accommodation I entered into a space completely uncleaned. I feel like I’m being pranked at this point. Brining my concerns to a different staff member reveled that poor customer service is endemic at this particular facility. Her short responses to my inquiry about when my room might be cleaned and mid conversation escape to a back office as I spoke, convinced me I have a duty to inform other weary travelers that might unfortunately happen upon this place.

Everyone was friendly and helpful

Beautiful hotel and very clean. The service was friendly too. They don’t have a free breakfast so don’t pay extra for that when you book.

I stay in hotels frequently and I have status with both Hilton and Marriott but I would consider Marriott my day ones as throughout my career and travel heavy periods of my life, Marriott has been a mainstay. Based on the frequency with which I stay at hotels, as well as the understanding that staffing and supply chain shortages are making service more difficult than ever, I just had to commend this location. Though it’s an older location, the rooms are renovated, I was upgraded to a suite, the rates were phenomenal, parking was convenient, and the location could not be beat. But even better than that, every staff member, from Yuni at the front desk to the cleaning crew to the restaurant lounge staff, was genuinely friendly, welcoming, and provided memorable service. I’m adding this hotel to my list of favorites and it will be a mainstay during my frequent business trips in Tampa. Thanks again! It almost felt like pre-Covid times. #Hospitality2022

Good Stuff: location, amenities, service, cleanliness Bad Stuff: pillows I visit Tampa occasionally for work and this is the first hotel I stayed in that I will try to return to. The location is excellent. There is plenty to do in the immediate vicinity. There is easy access to the trolley service. You are close enough to walk downtown or to Ybor. The Selmon Greenway is across the street too - dumps off at the Riverwalk, so it’s great for a run. I was pleased with the amenities. The on site gym is one of the nicer hotel gyms I have been in. The pool looks great - definitely high-end for my normal level of hotel. There is also nice space to eat and drink either around the pool, in the lobby, or out front. I had nothing but positive engagements with the hotel staff. Everybody was friendly and polite. My only issue was it could be hard to get definitive answers from the front desk - lots of “probably,” “I think so,” etc. No issues with cleanliness. It’s not immaculate, but for this level of hotel, it was one of the better kept I have stayed in. Pillows - awful. They squish down to about the thickness of a piece of cardboard. And then they are so long that you can’t really fold them up under themselves well to make it better. The pillows caused me a few nights of problematic sleep.

Booking in advance is guaranteed, the stay experience is acceptable

First the good news, front desk was cheery and helpful. This hotel was built in 2019, so it’s pretty new and modern. Bed was VERY comfortable. Good water pressure. Now the not-so-good news. Be VERY CAUTIOUS regarding their entrance from Dale Marby. The second entrance, the one closest to McDill AFB is a one lane entry, which some people use as as exit. If they are exiting, you can’t enter, and you have to come to a full stop on a busy roadway without a shoulder. I almost got rear-ended. Use the more northern entrance. This is extremely poorly engineered, I’m not sure how they got it permitted. The second engineering flaw is that they use cardboard between the rooms. Last night I heard the neighbors shouting back and forth with their TV on until 2 am. A previous customer made the same complaint. It’s interesting that their TV volume only goes to “21” which is barely loud enough for me to hear the TV with my hearing loss. Now I see why. The walls are so thin that anything louder than 21, and your neighbors could hear it as loud as you do. Your only salvation is to turn the fan for your AC on to high and hope the white noise drowns out the neighbors. Oh, maid service every third day, unless you request more often. Just not what I was hoping for, or expected given the good first impression from the lobby. My advice, get a room at the end of the hall, then you might only have one noisy neighbor.

Very close to the airport, pay special attention to the traffic jam when driving nearby The room is average, the parking fee is 20 dollars a night under the spit - many nearby are free parking and 10 dollars a night (just in a hotel) The air conditioner was broken. In the middle of the night, the air conditioner cover was turned over and broken. There has been no one for phone repairs. No one has repaired it for three days. Breakfast is OK, not bad. Toilet and hotel layout is worth complaining The paper towels are dirty and the bathroom is all water. No floor drain - natural air drying. That's right. The shower is broken.

This hotel has been lived twice and feels like home. The hotel experience is satisfactory and the service attitude is good. Come back next time. Thanks for the good hotel recommended by Ctrip.com, I believe the brand of Ctrip.com is super awesome👍

Stayed here for 4 nights. Excellent staff; everyone was very pleasant and professional. Had a problem with our room lock so had to move to another room. Toilets are way too low (unless you are very short). Why would a hotel renovate and not update to high toilets? Water pressure was low. Nice feature was the shampoo, conditioner & gel attached to wall. No maid service unless requested ( did not realize this as not told when checked in) only a sign posted. Room very clean and updated. Free breakfast good but ran out of bacon both days that we ate there. Parking fine and always managed to find a space.