Guest User
August 5, 2022
The property manager behaved in an unacceptable way, canceling the reservation less than 24 hours before our arrival, in August, with all the facilities in the city saturated. We are 5 people, two of whom are elderly, and he left all of us in the middle of the street, without offering us any alternative solution and forcing us to spend three times as much for a structure outside the city, very uncomfortable but the only alternative. At my request to communicate to the site where we booked his impossibility to host us, he refused, so that we could not obtain any refund. On the chat of the site he never replied, only on WhatsApp, so as not to have any repercussions. Beyond the fact that we will legally proceed against the booking site, which has not protected us in the least despite being the most famous in the world, no one should book in this place, it is risky and exposes you to dangerous situations. Absolutely not recommended.
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