Top Hotels in Tempe with Spas

The room was clean and decent for the price but I was disappointed that the breakfast was extra and the pool / hot tub doesn't appear to be open. I tried visiting the pool at 10 at night and at 7:50 in the morning. Also saw guests trying to use the pool after 8 in the morning without any luck. Perhaps the hours are such that it is unavailable a lot of the time which is annoying b/c that is one of the perks of the hotel and its enclosed so you'd think they'd keep that open. Also this particular location is not the best in that It's in a crappier area of town. Some shady characters walking around the outside. Was expecting better for the price but I have stayed at much worse hotels.

So this was a Sheraton and you still see the name around the hotel even though they changed the name. Overall it was ok. Nice pool. Has a bar and restaurant. Says there was a club lounge. No idea if it's still open or not. I did not receive any of my status upgrades. This place is ok if you want to stay by the airport for a short stay. Room is outdated and old feeling. I stayed 3 days and not once was my room cleaned. And I also used the app to order some pillows and it was ignored. You have a wide variety of Marriott branded hotels in the area. Do you research and pick another!!

First cheap, second cheap, third is cheap

Rooms clean, gym is nice. However, Donald is extremely unprofessional and argumentative and should not be working at the property. He answers his personal cell phone in front of guest while a line is in front of him. Annoyed when asked the amenities. And ultimately you are not treated like you are spending you’re money here for business but it’s like a bar or rude Mcdonald’s. I request his manager Steve which I can tell him and Donald are friends or in cahoots because neither cared and Steve attempted to justify his bad behavior by saying Donald was busy and he’ll talk to him. On the other hand Heavenly & Jenny were great I tipped Heavenly $10 and told her thanks for semi fixing this nightmare

This review is long overdue. Had to stay here on a mission to help a family member this past summer, definitely not a vacation stay and this hotel suited our needs very well, with one exception, I'll get to that in a bit. First thing: we got in late on a Sunday night and I was really hungry, The woman working the front desk on Sunday June 27th 2021 went above and beyond to try and find food for us, even offering to go into the closed hotel kitchen to scrounge something up. Then she called several places until she found one open and helped negotiate the whole transaction, being very patient with me and my exhausted brain failures. When she did secure a food delivery, told me to go on up to the room and she would deal with the delivery driver. I've gotten less help at a 5 star hotel, this person seemed to have genuine concern for us and I failed completely in that I didn't tip her (so tired I forgot, sorry!) and didn't even get her name to mention her here. I assumed I'd see her again. Hope she somehow sees this review, so grateful for the help. Beyond that the hotel had a fantastic lobby, good clean modern design all over with cooler colors in the rooms, comfortable beds, good room layout, clean, nice bathroom. Very reasonably priced. We only had one problem in a week long stay, one night some very loud people stayed in the next room, at least 4 or 5 people going in and out all night and talking super loud. Couldn't figure out if the walls were really thin or if the people were just louder than average humans, probably both, but leaning on the people being especially loud. Given the proximity to the university, this type of thing is to be expected really, and I don't actually blame the hotel, it's just something to be aware of. The front desk were helpful in the matter in that they were willing to tell us those people weren't booked for another night, but if we continued to have problems we could let them know, so hotel staff did what they could. All in all for the very good price I was satisfied with our stay, it was nearly perfect for our needs and that Sunday night desk person was an absolute life saver.