Guest User
August 24, 2023
No harm intended, just for the owner to read it...and I wrote the same thing on Instagram... The common areas of Quinta Tonantzin are very beautiful, the gardens well maintained. The cook Cristobal has very good seasoning and Jesús the "everything" and waiter is very eager and helpful. Besides. They accept us with pets. Thank you. Although the rooms are not at the level of what they offer. We were in one with a terrace, number 15. On the terrace, when you go from the room to the terrace, you have to jump to avoid stepping on some hot water pipes that are covered with a type of foam that is already broken, the floor is some "pallets" (pallets). of wood) that could have been placed higher to protect those pipes. The walls that separate the patios from each room still have the iron structures sticking out, as if the walls have not been finished. That patio is dirty and hardly usable. The light inside the room is very low even for a rest hotel. The bathroom is old and unfinished. The sink handles are all rusted and difficult to open. The NAIL to hang the towel to dry after bathing is very unpleasant. As for the Jacuzzi next to the outdoor pool, it does not exist as such. It is just an extension of the pool. There were 9 rooms occupied and the service was quite poor to serve everyone having breakfast on Sunday. Jesús couldn't wait and the receptionist began to take the orders. It seems to me that for a place like La Quinta and in that location to provide the service they offer on their pages, it should have more people at least for the weekend. It's a shame to have to write this, although I hope it is for the good of the place and its employees.
Original TextTranslation provided by Google