Tianjin Spa Hotels

Overall we had a lovely stay here. The location is great, and the rooms and reception area were beautifully decorated. The pool and gym were amazing (best hotel gym I've ever seen!), and never very busy. Staff were friendly and polite. And there was never a queue for the lifts. There were a few ******* which I'll list below for other people who appreciate these types of details, but they were by no means deal breakers. ******* included: - we always had a long wait at reception to be served - the deposit is large (almost the price of the stay again) - no plugs on one side of the bed so you can't charge your phone next to you - the minibar wasn't very cold - no takeout delivery to rooms (usually this is done by robot) - beds are very soft which might give some people backache - our toilet cistern kept running (we fixed it ourselves every time) - the shower leaked - the blinds over the windows are all or nothing, there are no curtains that you can just pull over part of the window - the swimming pool is very shallow at just 1.2 metres with no deep end - this made swimming difficult for both of us as we're on the taller side - you must sign a declaration before every swim/workout (I think once per customer would be enough!) and wear a swimming cap in the pool (the hotel sells them).

From the moment I stepped through the door of the hotel, I was attracted by its warm atmosphere. The reception staff at the front desk were enthusiastic and professional, and the check-in process was quick and smooth. Not only did they provide a detailed introduction to the hotel facilities, they also took the initiative to ask about my accommodation needs and tried their best to meet them. Such service makes me feel very considerate and comfortable. The rooms we stayed in were very clean and thoughtful, spacious and decorated in an elegant style. The bed was comfortable and the bedding was of high quality, so I had a good rest. The in-room facilities are all-inclusive, and the hotel's food and beverage service is equally impressive. The restaurant has an elegant environment, rich and diverse dishes, and authentic tastes. Be it a buffet for breakfast or dinner. All gave me delicious food.

Due to a sudden trip to Beijing, I had the pleasure of enjoying a weekend staycation at the Four Seasons Tianjin once again. This time, I opted for a new package on Ctrip, which proved to be delightful. The room was immaculate, the facilities were well-organized, and the food was delicious. Moreover, the warm and gracious hospitality was consistent throughout my stay. I would like to extend my heartfelt thanks to Selina from the Front Desk and Sunny & Coco from the Executive Club. Their professionalism ensured that my stay was comfortable and pleasant.

Magnificent hotel with the highest level of service and comfort. Very attentive and professional staff. The layout of the room strikes with its design and individuality, everything is thought out to the smallest detail, modern appliances and other equipment, excellent care cosmetics in the room, brilliant panoramic view, etc. will satisfy the taste of the most demanding and refined guest. Special compliments to the hotel's Chef, the food is very tasty, beautifully presented. The location of the hotel is ideal for those who want to explore the city, all attractions are within walking distance. I am grateful to the hotel for a pleasant stay on holidays and recommend it to all who prefer a refined, comfortable and professional level of service!

The overall experience was very good. I checked in and told the counter that I wanted two rooms closer together. Since we had a child, we were upgraded to a suite for free. The bed was very big and it was completely suitable for three people with a child. The free swimming pool and Dule Temple were both very good. The child liked swimming. The service staff were very good and friendly. The only drawback was that there were too many people at breakfast, there was no order, many dishes were undersupplied, and the scene was very chaotic. I hope to improve this aspect.

Robin is my reference hotel from the Tianjin airport area, very convenient if you need to work in the industrial park. Coffee shop and restaurants a few minutes walking. The staff is very friendly and offers to help you even if they don't speak English. Just to remark that the Gym room currently is not in the best moment, it needs clean and maintenance. Also have to be careful with bad smells of moisture close to the rooms, for the rest everything is perfect. Good and big room, good shower, excellent bed... Highlight to Ms. Rita always with personalized attention, very good professional, ah! And speak English thing that is appreciated. Hotel 100% recommended. Sure I'll be back soon, Gracias!

Generally the hotel is clean, near subway, and a few stops away from central areas, as well as airport. Staff is mostly courteous and professional. However, we do encounter a loud uncle shouting at us when we get confused and walked my daughter towards the swiming pool men's changing room (not even close though).

The subway is right at the door, so it's very convenient to go anywhere! The front desk gave me a free upgrade to a parent-child room, what a surprise! The room is large and the price/performance ratio is not too high! Milk and snacks are also prepared in the room, and the service is also perfect!

During my recent stay, Doris at the Executive Lounge showed an extremely professional and meticulous service attitude. She always has a smile on her face and is attentive to her guests' needs. Whether she is serving drinks or answering questions, she handles them with a high degree of enthusiasm and patience. Her professionalism and attention to detail made me feel respected and cared for. No matter how busy she is, she makes every guest feel at home. Doris's work not only improved my stay experience, but also fully demonstrated the excellent service of your hotel. I believe that great employees like her are a great asset to your hotel.

Facilities: The room is very clean, the Crown chain store is very good Hygiene: very clean and overall very good Environment: There is a lake in front, the environment is very good and quiet Service: The service is very thoughtful, especially Mr. Huo at the front desk is very polite and the check in procedure is very good 👍 There are a lot of people, but overall very satisfied