Hotels near Genie Collection Albania, Tirana

We weren't guests but stayed here on a couple of occasions for food & drinks. The staff were very friendly. I think if we come back to Tirana Albans we would stay here. You're right in the centre of town also ,great spot for 'people watching' Your also close to the Bunkart2 museum, the castle (nice restaurants) and plenty of bars. The hotel looked very nice in the lobby area when i nipped to the loo.

Very good experience and very good hotel for business meeting Juergen and Sonila gave best service to our team during one week Good place to stay in Tirana and very good service during all our stay ++++++++++++++++++++++++++++++++++++++

Great breakfast! I love it! And first wifi. I want to stay again.

A very modern hotel. The staff was exceptionally friendly, always at the guest's disposal. Highlight the location close to the center of Tirana and the incredibly comfortable beds. Totally recommended if you want to visit Tirana at a great price.

I really enjoyed my stay here! The staff was sooooo friendly. They kindly did some laundry for me (5 euro surcharge ) The rooms were clean and the bed was comfy. I recommend letting the front desk know if you want breakfast, I didn't realize I had to do this, but they still accommodated me last minute which I appreciated so much. Breakfast is not included in price. Cute cafe on the lower level and great location! I hope I can visit again someday.

Great hotel. Highly recommended in every respect. Not directly in the center, but conveniently located near the bus station. Completely new building with top-notch furnishings. Comfortable standard room. Optimal sleeping comfort in the wide double bed. High-quality bedding. Rooftop pool on the 8th floor. Gym. No spa center, though. Great breakfast. There were freshly prepared extra meals for our toddler. The staff were extremely accommodating. It couldn't be better...!!!

The hotel was great. Close to the aiport, superb pool and restaurant. Amazing room, the staff were very helpful and even transferred me for my early flight. Having worked in the hospitality industry for 6 years I was immensely impressed by the professionalism and upgrade they offered me. I wish I had a chance to stay with them longer. 10/10 would recommend, well worth it!

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.