Hotels near Tachiaigawa Station, Tokyo

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

The room is very small, the hotel is not far from the subway station, you can soak in the hot springs, the bathrobes should be taken in the lobby on the first floor, not in the room.

The hotel is very close to Ginza center and easy to arrive even in late night/early morning. The staffs are easy to communicate and friendly. The room is more spacious than I expected and the air-con / shower pressure all worked well. I’ll definitely recommend this place for solo travelers

Great location by Hibiya station with private entrance/exit at the local basement. We appreciate the large closet and bathroom, which is spacious by any typical Japan room size. Could have done better with their daily in-room refreshment or welcome amenities especially for a luxury hotel. We got a pack of snack and that was it for the entire 4 nights stay. Otherwise, everything else is good and we enjoyed our stay!

I called many times to confirm the room before check-in, and I still couldn't connect all the rooms on the day of check-in. Let the guests wait at the front desk for nearly 30 minutes. Before arriving at the hotel, I called the front desk. I had a lot of luggage, and I hoped to welcome them. When I got off at the hotel gate, I waited for 10 minutes and no one greeted me. I went to the lobby and pushed the trolley with the waitress at the front desk to pick up my luggage. The white uniforms passing by The older Japanese bellman turned a blind eye and had a bad attitude. Without confirming the luggage, he put all the staff's luggage in the boss's room without authorization. No apology after taking out the luggage. The room faces the train track, and you will hear the sound of the train, which will affect your rest. An impressive experience.

The location is great, you can walk from the Yaesu underground shopping mall below Tokyo Station, or you can walk from Kyobashi Station. It's just that the main entrance faces away from Tokyo Station, and the side entrance is relatively small, making it a bit difficult to find. The service is really nothing to say, it is better than any other in Shanghai. The hotel facilities are luxurious, soft drinks in the mini bar are free, and seasonal hot tea and snacks and fruits are also provided. There is no doubt about the quality. Everything is fine, except that the room size is not as big as expected, but that doesn't matter anymore.

前から気になっていた東京駅八重洲口至近のサービスアパートメント、この類いはアスコット丸の内を何度か利用しており、何となく心構えはできていた。 ・入口からセキュリティは厳重。自動ドアを開けるのもまずモニターに予約者名を伝える必要がある。 ・フロント横にラウンジあり。開放感のあるセンスのよいスペース。コーヒー類は自由に飲めるらしい。 ・バスタブがなくシャワーのみの部屋もあるようで、バスタブ有りで選んだらデラックススイートがそうらしく、入ったらすぐにコンパクトなキッチンとリビングルーム、奥が角部屋になっていてそこがベッドルーム、広いガラス張りの向こうに大丸が入っているグラントウキョウと東京駅八重洲口広場が見える 。この２つの部屋の間にバスルームと洗面、トイレと洗濯機、なんとビューバスになっていた。 ・リビングは広くはないが落ち受ける空間。Wi-Fiが弱いようで通信が時々途切れた。ベッドルームはカーテンを開け放すと大丸から覗かれそう。 ・パジャマは備え付けはないみたい、注文すると持ってきてもらえる。 ・高層階を希望したのだが真ん中より下の階だった。居住者もいるためか、或いは初利用だったからかはわからない。 この手の「ホテルではないがそれっぽい空間」だと承知していれば十分満足できる設え。フロントスタッフの皆さんも丁寧な対応だった。

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

The uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.