Courtyard Toluca Tollocan

Great location for a business trip to Toluca. Quiet rooms, easy access and security on site. I would stay again

A centrally located hotel in a safe location next to many big businesses and several good restaurants. The rooms are of decent quality. The only nuisance I found was the noise of police incessantly patrolling with sirens throughout the day and night on the busy highway outside. Breakfast at the restaurant is good and the service is quick and outstanding. There's a Argentinian steakhouse attached to the hotel building, so dinner is not a problem. The hotel itself has it's own restaurant "Bistro" which is a more reasonable option for those on a budget. I would return to this hotel if visiting Toluca again.

First surprise was that the hotel name sign was having three letters out as of a cheap hotel which I thought might be due to recent earthquake and they will fix it during my stay (10+ days). The check-in was fast and good however I wanted to change my room as the first had a platform directly below it and the receptionists were very fast to address that issue fast. The room was clean and neat but the amenities were very limited (shower gel and shampoo, bar soap, hair dryer and towels) don’t expect slippers, shaving kit, dental kit or even coffee and tea; all of that has to be paid for separately and not sure that they even had slippers. The internet speed was ok. Breakfast is served to table after selecting from an online menu. I tried the laundry service and it was too slow where for regular clothes (nothing special) it took me three days to get back mine and I had called already four times and promised to have them (soon!) at the last time after I waited two hours I had to leave and casually asking the receptionist she handed them to me!! The gym has some good equipment for a nice workout, mostly cardio (stationary cycling, treadmill…) but had no towels and lighting is dimmer than normal. I’d say for there’re other alternatives for similar price and much better service.