Toronto Spa Hotels

I booked two twin rooms for two nights and was informed by email that I could check in at 4pm. We drove all day and arrived at 7:30 in the evening, but we were told that there was no room. We waited at the front desk for more than half an hour. At my request, I was given a temporary room in the annex to rest. The room was ready in an hour. I have paid the full room rate on Ctrip. When I checked out, I was informed that I had been given a discount for one room due to the wait at check-in. I was only charged for one night and the money was deducted from my credit card. I told him that I had already paid and asked him to check. Only then did he realize that he was wrong and offered me a refund. The reduced one-night room fee will be refunded to Ctrip. Haven't received it yet.

The service is very good, the facilities are very complete, the view is very good, and the room is very clean. Although I stayed for one night, everything is very comfortable. The place I will choose next time

by Lake Ontario. Get off at Union Station of the subway, turn to Streetbus No. 509 and 510 in the subway station, and you will arrive at the hotel entrance. The girl at the front desk is very elegant. Inside and outside the hotel are stylish and stylish, and the rooms are fresh and beautiful. Very comfortable. Equipped with coffee machine, several coffee capsules.

The service of the cleaning and catering staff was very good. However, the front office staff was not very professional. I booked two rooms for my family and me for 7 nights initially and then extended for another 3 nights under another booking. I was confirmed by the receptionist on 2 occasions that I didn't need to check out and could stay in the same room. However, in the evening of the 8th night, we were told that we had not done any checkin for the 2nd booking even though we have got new keys to the 2 rooms that morning. It was such a mess and we had doubts to the security of this hotel. Besides, one of the rooms was smelly and we needed to turn the temperature of the room to around 20 degrees so that the smell was not so obvious.

The room was spectacular and the food was delicious. We went down to the restaurant the first night and they had a pianist and a great vibe. We enjoyed the pool the following day and all the services were wonderful. We also ordered room service which was my favorite part! The pancakes are to die for. Every single team member was amazing, genuine and kind. Bravo on running such a welcoming lovely place.

Very good hotel . Feels luxury. Rooms are very clean and nice . Very comfortable . Cleaning ladies form ukraine were very good, polite and clean well. Breakfast stuff very friendly and helpful. Reception people fast and nice . Very happy with my choice and stay

Everything is great except the location is a bit far from dt! The hotel is very new and the service attitude is super good. We asked for help with printing and it was ready quickly.

The location is perfect, a ten-minute walk from the Union Station and just adjacent to the ferry pier to Toronto Island. The ferry just cost 8.70 CAD for round trip for 20 mins. It is a nice place to visit, especially those who enjoy nature. We booked a room facing the lake, which is highly recommended. It is a real picture taken in the early morning from the window. The room service is nice and the buffet breakfast with lots of varieties of food. I needed to have a zoom meeting, and the internet service is stable. Though it is a paid service, it was waived as I am Bonvoy Member. Do join their membership.

I can't say enough wonderful things about the Delta Downtown Toronto! We were treated like favoured guests, our every request was handled with professionalism and real concern for our happiness with the quality of our stay, and every staff member was friendly, helpful, knowledgeable, and efficient. The room was spotless and gorgeously appointed; even the bathroom was stunning with a fantastic view of the city. Our only sad point was that the pool closed the weekend we stayed there, for what I presume was emergency maintenance, which was disappointing. I would stay with Delta again for sure; fantastic hotel chain!

Went here with my husband to celebrate our anniversary….yes, we stayed by Toronto airport to celebrate our anniversary lol! We had stayed here a few months ago for a convention and loved this hotel! Rooms were very clean, comfy beds and linens and the pool is HUGE! We decided we wanted 2 days of pure R&R. We spent the entire time at the huge indoor pool and had it all to ourselves, practically the entire time! Water temp was perfect, as was the hot tub. We ate breakfast each morning at the Orchid cafe in hotel and WOW….best eggs Benedict we ever had! Staff were superb as well. We got room service one night and had two different pizzas and wings and again, superb! The wings were really good. It was such a relaxing getaway, as all we wanted to do was laze around the hotel, instead of rushing out sightseeing or shopping, which we have done so many times before. This was true relaxation :) We are actually planning our next stay here! Thanks to all staff at hotel :)