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Unawatuna Hotels
Unawatuna Hot spring Hotels

Unawatuna: 95 hotels found

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Latest Hotels Reviews for Unawatuna

Araliya Beach Resort & Spa Unawatuna- Where You Meet the Sea All Year

Araliya Beach Resort & Spa Unawatuna- Where You Meet the Sea All Year

4.3/561 Reviews
Our experience with Araliya Beach Resort has been nothing short of appalling. Following a terrible lunch at their Ala Carte Restaurant on December 6, 2024—where inattentive staff repeatedly ignored us, and I was double charged due to their faulty POS system—we decided to cancel our upcoming booking for December 30, 2024, to January 2, 2025. Unfortunately, this decision led to an even more frustrating ordeal. Despite canceling within the allowed time frame and providing all necessary details for a refund of LKR XXX,XXX (already paid in full), we were subjected to endless delays and incompetence. The refund process took over 14 days, which is both unreasonable and unacceptable for a modern hospitality establishment. Multiple emails and calls were required just to get an acknowledgment, and staff consistently passed the buck without taking accountability. Management’s lack of communication and inability to resolve issues promptly reflects their complete disregard for customer service. What should have been a seamless process turned into a drawn-out and aggravating experience. This resort’s poor service, mismanagement, and unprofessional behaviour have ruined any chance of us recommending it to anyone. Save yourself the headache—avoid Araliya Beach Resort at all costs. 0/5 stars.

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Hotel Information for Travelers

Number of Hotels1
Number of Reviews61
Lowest Price₹ 17,258
Highest Price₹ 142,496
Average Price (Weekends)₹ 50,831
Average Price (Weekdays)₹ 50,772