Top 5-Star Hotels in Urumqi

This was an excellent hotel with superb services. The staff, in particular was very helpful in arranging drives to various interesting sites. The lady called Sophia spoke excellent English which made life easy for foreigners. The only thing I would recommend is that they make an effort to clean the carpets more thoroughly.

This hotel is worth recommending in terms of environment, service, facilities and location. The service is warm and responsible. The breakfast is very rich. The room comes with a fruit plate, and the yogurt tastes very good. I will stay here again next time.

It's Hilton and I hardly found staff who can speak English. I felt like I was cheated. I paid for 2 big twin bedroom and I got one big and one regular roomsize. As i wanted spacious room, I was willing to pay more, but the duty manager at the time that I checked in said the other room seemed small, because it's a different floor plan. So I told them that I'm an interior designer, so I know what is big and small or even the manager could come and inspect the rooms with me. . After that they allow me to change the room. There're varieties of food for breakfast.

Beautiful Urumqi! This is my third time here and my first time staying at Conrad Urumqi. The stay is comfortable and the service is good! Because of the good accommodation experience, I want to come to Xinjiang again! Bella, the housekeeper, and Camille at the front desk were both very nice. When they saw me taking care of my children, they asked me if I wanted more water in the room, and also added a humidifier, which made me like Conrad even more! I have stayed in Shenyang before and thought it was very good. This time I met a friend I met on a trip at Kanas Yunding Pavilion and saw that I booked Conrad. She has been living in Urumqi and said that the Conrad I booked was absolutely great! It's really great to stay! The Conrad front desk is on the 37th floor, we live on the 23rd floor, breakfast is on the 6th floor, and the swimming pool and gym are on the 7th floor. The hotel lobby can overlook the snowy scenery of Tianshan Mountain in the distance. The two bathrooms in the room are very good for a family with two children! The room we stayed in was also a connecting room, which is also very suitable for a large family. The administrative corridor is on the 37th floor. The staple food is noodles, beef rice and Buddha Jumping Over the Wall. The fruits are also very fresh. The breakfast is also very rich. It is really not the most expensive place to stay in during this trip to Xinjiang, but it is the most comfortable place to stay and the best food! A great choice for kids to take a break! Whether it’s the beginning or the end of the trip, I think Conrad Urumqi is the best place for families! It is connected to the shopping mall Meimei, which is similar to Shanghai International Finance. Five minutes past Meimei is the Uyghur Autonomous Region Museum, which is very convenient! It takes 20 minutes to take a taxi to the airport and 30 minutes to the International Grand Bazaar (because of the congestion). The taxi fare is 22 yuan. The transportation is convenient! Next time you go to Urumqi, Conrad is your first choice!

It is convenient for traveling, and there are many places to eat and play nearby. It is also close to the Grand Bazaar. The front desk staff are also very enthusiastic, especially Miss Nur, who upgraded the room type and introduced the nearby places to eat. There is also Brother Alim, who saw that I had a lot of luggage and took the initiative to help me move my luggage to the room. It was really considerate. The room was very clean and tidy, and the bed was very comfortable. I slept very comfortably. I will choose this hotel next time I stay. Although it is an old five-star hotel, the service of the staff is really excellent. Recommend, recommend, recommend...

The hotel I stayed in this time has certain deficiencies in terms of room facilities. It seems a bit old and lacks some popular smart devices nowadays. However, the hotel also has its outstanding advantages. The service attitude of the front desk staff is very enthusiastic. Their warm service makes people feel the warmth and care during the stay. In addition, the hotel is extremely convenient in location, and there are many food shops around. This is undoubtedly a great advantage for those who like to taste various delicacies. You can easily find all kinds of delicious food when you go out and satisfy the enjoyment of the taste buds. Generally speaking, although the hotel has disadvantages such as old facilities, its warm service, convenient location and rich surrounding food also make it have certain attraction. When choosing accommodation, you can comprehensively consider this hotel according to your own needs and preferences.

While the Amenities at this hotel were quite good, the hotel is in quite poor condition and in need of a renovation. As you can see from the pictures below the chairs were scuffed, the ceiling was falling apart, and the furniture Did not meet expectations compared with what I paid for the room. The staff were helpful and accommodating I am location was quite convenient between the airport and train station. If this hotel is to continue to attract top clientele they should invest in sprucing up their rooms.

The hotel is quite satisfactory and meets the standards of the old five-star hotel. The hygiene and breakfast are all good, and the bedding is comfortable. As long as you don't require a modern style, you won't step into the pit. The little beauty at the front desk is also very good. We arrived late, and there were no adjacent rooms for two rooms. Seeing that we had elderly people who needed care, she actively helped us coordinate adjacent rooms. Thank you very much. I forgot to ask your name, I'm really sorry. Finally, let's talk about the shortcomings. I don't know why the door of the hotel lobby was not allowed to go up. It rained heavily in Urumqi on the day of arrival. After parking, I walked to the lobby in the rain. It was too embarrassing. The key is that there are elderly people. It's unacceptable to get wet in the rain. I also reported this to the front desk lady on the same day and got a timely response. Early the next morning, the front desk handled the extension of stay. The lady said that the lobby manager happened to be there. After reacting, I talked to the lobby manager, but I was very disappointed. This fat male lobby manager was extremely arrogant and rude. He looked down on people and didn't care at all. In the end, I guess he was helpless and said thank you with his back teeth. Sure enough, the iron block blocking the road was not removed until check-out. Finally, the concierge of this hotel is useless. It rained on the first day and the car could not go up. They would have given me an umbrella. On the second day, I needed to move something from the car to the room and needed the concierge's cart. There was no one in the concierge department. I asked the front desk and was told that they were not working and would have to wait for ten minutes. I said I didn't need help and just needed to get off the car. They told me that I could push it myself. I pushed the cart to move things. When I came back, the concierge had already started working. I pushed a big cart by myself, and the concierge just watched. It would have been fine if they didn't help push it, but they didn't even help open the door. Finally, to sum up, the five-star facilities are put up by a makeshift team.

As soon as you step into the room, you will be attracted by the ingenious layout. The rich Western style comes to your face, and every detail is carved just right. The exquisite patterns on the bedspread seem to tell the story of the ancient Silk Road; the Atles hats hanging on the wall are colorful and complicated, and seem to show the wisdom of the nation in the light dance. There are also those special handicrafts scattered among them, like treasures lost in the world, quietly exuding unique charm, adding a different artistic brilliance to the whole space. Not only is the room intoxicatingly beautiful, but the stay experience is warm everywhere. The staff is enthusiastic. From the moment you enter the door, the sincere smile and caring greetings dispel the fatigue of the journey. The room is quiet, tidy and clean, like a new lotus in spring, spotless. The location is even more convenient, close to the elevator, and easy to get in and out. The lighting is excellent, and the warm sun pours freely, making every inch of the space full of warmth. After arriving at the hotel, the housekeeper Xiao Sa was like a close friend, showing his professionalism and arranging everything properly. The hotel's transportation advantage is icing on the cake. It is only a 10-minute drive from the high-speed rail station, as if it can be reached in a flash; it is only 25 to 30 minutes away from the airport, so traveling is easy and worry-free. The room is spacious and bright, the space is comfortable, the hygiene is impeccable, and the facilities are complete. The hotel lobby is magnificent and full of luxury; the room layout is exquisite and appropriate, showing humanistic care. The breakfast is as rich as a feast in the Western Regions, with a wide variety of varieties and delicious taste. The high cost performance is amazing. This hotel has meticulous service and complete and excellent facilities. It is impeccable

From the moment I checked into the Xinjiang International Ruihao Hotel, the smiling service from the front desk lady to the room check-in experience was great. The warm tones in the room and the excellent service from the staff made me feel very comfortable. Overall, I was very satisfied with this stay and will choose this hotel again next time!!!