Apartments in Urumqi

Very comfortable for foreigners. Several staff speak English. Everyone was friendly and the room is clean and comfortable. Breakfast is also great!!! 马永平 and 王志豪 helped me get a late check out and even gave me a gift upon check out!

I stayed in this old five-star hotel. Although the facilities are a bit retro, the service is really great! As soon as I entered the hotel, I felt a strong warm atmosphere. The room is spacious and bright, and the cleaning work is very good, making people feel very comfortable. What touched me most was that the hotel also prepared a loving fruit plate. The breakfast was rich and varied, with many of my favorite foods. It really reflects the care and thoughtfulness for the guests everywhere. I strongly recommend it to everyone, especially those who like retro style. This is definitely a good choice!

It's Hilton and I hardly found staff who can speak English. I felt like I was cheated. I paid for 2 big twin bedroom and I got one big and one regular roomsize. As i wanted spacious room, I was willing to pay more, but the duty manager at the time that I checked in said the other room seemed small, because it's a different floor plan. So I told them that I'm an interior designer, so I know what is big and small or even the manager could come and inspect the rooms with me. . After that they allow me to change the room. There're varieties of food for breakfast.

This is the fourth time I have stayed here, and every time I have a new experience. This time I was also very satisfied with the accommodation experience. I arrived in the middle of the night and the front desk staff warmly received me and professionally solved some problems with the house. It was a very good experience. I would like to make a special note that after the stay, Sister Song, the waiter on the 15th floor, saw our family travel and immediately sent us dried fruits and yogurt. During the stay, my family's clothes were torn, and she also kindly helped to sew clothes. It was like returning home. Thumbs up for Sister Song's enthusiastic service👍 It fully reflects the hotel's high-quality management and thoughtful service concept from the front desk to the cleaning! ! !

Service: This time I brought my mom to Xinjiang. Fortunately, I chose Conrad Hotel twice. It was a spontaneous trip. I just landed in Urumqi. I was lucky to meet a little boy who helped to send the luggage to the room. He was super nice and the spokesperson of the beautiful Xinjiang. He gave me a lot of authentic guides and was sincere. The staff I met during the stay were also super cute. When I checked in for the first time, I met Windy, a treasure on earth, a super nice little girl, who was very considerate and warm. As soon as I entered the room, I saw the birthday decoration and little thoughts prepared for my mom. It was super heartwarming. When I returned to Urumqi from Kashgar, I still chose Conrad. I contacted Windy to book a room. She was on vacation and sacrificed her rest time several times to coordinate and confirm the check-in. The weather was dry. She prepared everything as small as a humidifier. She was a very warm-hearted little girl. The last stop was back to Urumqi. The itinerary was super tight. At the end, we rushed all the way. Windy was very warm and delayed the check-out. She shared and fed me super delicious naan. While waiting for the car in the lobby, I met the staff I had seen these days. Every time I went in and out of the hotel with large and small bags, he would actively help with the luggage. He was very considerate and sincere. Even the driver said that this must be a top-notch hotel and praised the staff for being so nice. Environment: The location is great, next to Meimei, and it is super convenient for eating and shopping.

The service was particularly good, and the front desk supervisor Guzalnur was very enthusiastic and took the initiative to help. I was on a business trip and exceeded the business standard room. Unexpectedly, I upgraded to a suite for free, and the check-in experience was very good. The room was clean, comfortable, and the area was also large. The environment was in the city center, opposite People's Square. As my phone number was foreign, I couldn't order takeout, so Guzalnur helped me book takeout. He was very careful, and most importantly, he could exchange foreign currency, which was very convenient. Recommended, recommended, recommended.

Staying in this hotel is really a great experience! The hotel is in an excellent location and is very convenient for travel. The room is clean and tidy, with complete facilities, and it is very comfortable to live in. The smile and enthusiasm of the front desk staff Meng Fanhong make people feel very kind. The overall cost-effectiveness is high, and it is highly recommended to everyone!