Top Couple Friendly Hotels in Vienna

During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated

On arrival we were greeted warmly by the staff they had prepared for our arrival arranging airport transportation. Once in house we were immediately taken to our room where Champaign had been placed welcoming us on a special occasion. We did have one accessibility issue for us and the staff made arrangements to accommodate our needs in a different room than we had reserved. They went above and beyond to meet our needs. Rooms are exceptional and have kitchenettes with stocked refrigerators, coffee makers and all necessities. The bedding and towels were well supplied and replenished throughout the day. Their attention to detail and our needs were excellent. Our concierge obtained opera tickets which were excellent on short notice and arranged drivers and guides. We did a private hotel tour with Gunter the manager which is remarkable and very enlightening regarding the old city walls and defenses which are now an integral part of the hotel. The preservation is remarkable. His history review of Clementine was helpful in understanding the history of Austria and the hotel. I recommend the tour and suggest one consider the wine tour. These are only available to guests and worth the time. Security is excellent with 3 secure doors and elevators to your suite. The suite was very comfortable and furniture comfortable and functional. Lighting is excellent. Room service for breakfast is excellent and you could set your watch by the arrival time. We have been so impressed with the culinary experience at the Palais. The doormen are very attentive and helpful as are the front desk staff. The housekeeping staff are very discrete and work around your schedules. I will certainly return and we have experienced how attentive and service oriented the entire staff have been. Every issue was addressed and services down to shoe polishing were accomplished seamlessly. We highly recommend the Palais Colburg after our recent stay. Its location close to the Vienna shopping and old city is very convenient. Cabs and Ubers readily available.

This hotel is new, beautifully designed with the latest trend and very clean. The reception has a bar with plenty of space to relax and a very nice restaurant downstairs for breakfast. The area is a bit far from the center of town(10 minutes ride in the underground) but is near the Nashmarket so there’s plenty of restaurant to try. The rooms are clean , modern, comfortable and the bathroom very sleek with fluffy towels. Our room was facing a little children’s park so it was quiet. The breakfast was excellent and the restaurant had a terrace filled with plants. We wholly recommend this hotel for is friendly staff, great breakfast and modern rooms.

Great hotel. Spacious rooms and helpful people at the reception. Very convenient Location to get a tram or underground. You have to pay a one time €15 charge to use the wellness centre during your stay. Free apples was an unexpected bonus (My family loves them). Our booking was without breakfast as there are a lot of cafes and restaurants nearby.

The room environment is very clean and tidy, the service is very good, very comfortable, the bed is very comfortable, the location is very convenient, the staff service is very good, the reason for choosing this hotel is that it first attracted the hotel name

The location of the hotel is very good, diagonally opposite to the State Opera House, about 400 meters walk to the Golden Hall, close to the Mozart Cafe, the transportation is very convenient, about 100 meters to the subway station, the price is also good 👍 service attitude is very good 👍 If I have the opportunity to go again, I will choose this hotel

The building where the hotel is located has a history of more than 300 years. The furnishings in the rooms are very tasteful and the colors are well matched. The staff's service attitude is first-rate and they greet us proactively when we come in and out. When we just put our luggage away, we noticed that the hotel had already prepared a bottle of champagne for us, and there was a handwritten greeting card, which showed the hotel's considerate service to its guests. In addition, the location of the hotel is very convenient. It is a four-minute walk to BILA supermarket and McDonald's. There is a very good Thai restaurant Patara next to it. Although it is more expensive, it tastes good and the environment is good. Most of the attractions are near the hotel. Only Schönbrunn Palace requires a car, but we used Bolt to call a taxi and it only cost more than 20 euros. It is worth mentioning that drinks and snacks in the mini bar in the room are free.

This hotel is a true gem. We were booked here when our Viking cruise was interrupted because of historic flooding. Our group of 5 truly enjoyed this hotel. It's in a fabulous location across from the park and easy walking to key areas. The best staff ever! So professional, friendly, and helpful. They went above and beyond! The breakfasts and dinners were delicious. The bar is nice with outdoor seating. Our room was large and comfortable. The lighting was high tech control panels which was interesting. I highly recommend this hotel and will only stay here in Vienna.