Hotels near Bloxwich, Walsall

What a fabulous experience at this Holiday Inn Express! From the moment we entered we were welcomed with cheery staff who were always smiling and only too happy to help. The Hotel is very clean! Obviously the carpet will have some marks but you can see that they have gone to great lengths to try and remove these. Our room was so clean. The bed linen was pure white and the towels were almost new and very clean and fluffy. (The only downside are the room doors) As the rooms all have to have fire doors it is a little stressful every time a door has to be slammed shut! Be it morning, noon or night there is no option but to slam the door as it doesn't lock otherwise (Room 131 which I did report) Breakfast was all you would need and different options to accommodate everyone. I am Coeliac and was given GF cereal and GF bread toasted separately in the kitchen and covered in cling film to bring to the table obviously reducing the cross contamination issue. What a great relief! My only criticism would be how long it takes to order food through the day, this takes a while and reduces the availability of staff to serve from the bar, but not a biggie. Would definitely recommend this place and highly commend the staff for such wonderful Customer Service obviously guided by good Management.

Excellent hotel facilities and friendly staff. Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.

Lovely stay. Fantastic value. Breakfast exceptional. Staff helpful and friendly. Don't be put off by the outside as the inside was bright and clean. Have stayed before and will definitely stay again. Big private car park. On local bus route. Lift wasn't working and had quite a walk to our room, so check if it's something you will need. Lovely large bedroom decorated in nice colours. Lots of plugs. Wasn't a hair dryer but had taken one with me. Very comfortable king-size bed. Adequate hospitality tray. All in all, fab.

Went there for 3 nights.. everything was ok except there was police knocked up at 5 o'clock in the morning and they opened my door and came in without my permission..I was in deep sleep..at the end they said it was their mistake.. horrible experience..how come they gave the key to my room from reception..next morning I informed reception .. there was other receptionist who tried to give explanation and gave me£10 voucher..but very terrible experience.

My husband is disabled and when asked if he had any special requirements, when booking, he said he was disabled. So they accepted the booking and took the money (for 2 nights) On arrival we given a 2nd floor room which was fine until we were told the lift wasn't working. My poor husband had to literally drag himself up 2 floors and I had to drag the luggage (we have a lot because of my husband's disabilities) I am very grateful to the young men who helped me when I almost fell backwards down the stairs and they took the luggage for us but there was no offer of help from staff! When I asked if there was a ground floor room I was told no. I asked how long the lift had been out of order and I was told ”For a long time.” When I said they shouldn't have taken our money knowing about my husband and the lift the receptionist said there would be a room on the ground floor today (the 2nd day) but not until 12 o'clock. We will be out but we will see what happens when we get back later today. The 1 star rating is for the clean room. Nowhere for breakfast, they've stopped that!!! 😤

Overall, the price is good, very close to the highway, easy to drive, free parking, the hotel is on the 12th floor is a restaurant, things are delicious, the surroundings of the hotel are average, rooms are ok, 8-10 minutes by car Supermarket ALDI, 8-10 minutes there is a Chinese food formerly known as China Garden, now called New Beijing, the price is real, the taste is authentic, there are many Western food next to it. The restaurant is located in the town center. After dinner, you can see the town. It is very beautiful. Breakfast is medium.

The room itself has a microwave, cutlery/plates, fridge which is perfect! I sometimes prefer a takeaway in a hotel and keep some milk/fruit in the fridge for the morning. So it's nice that you can actually eat the takeaway with the right utensils and not risk leaving milk at room temperature all night.Loved the decor and idea of a communal kitchen to.Would definitely stay again if visiting the area.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .