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Latest Hotels Reviews for West Palm Beach

Embassy Suites by Hilton West Palm Beach Central
4/5101 Reviews
I was very disappointed in this stay. The rooms are not clean. Very poor housekeeping here. The first room we were given had underwear on the floor and white power substance on the carpet! We immediately went downstairs and asked for a new room. Based on the under on the floor and white powder on the carpet, it was clear the room couldn't have been vacuumed or mopped. The new room was still dingy looking. This is very much an outdated hotel. The iron didn't work, nor did the fridge. We had a two room suite with one thermostat. The living room area was blowing cold air while the bedroom was blowing heat. No way to fix this...the hotel customer service brought us a new iron but nothing was done about the fridge or air during our stay. When my husband asked to speak to a manager, they said the customer service manager had to address these issues but wasn't there. We never received a call back or any follow-up. My husband called back two days after we got back home and ended up speaking to someone in accounting who was able to offer a credit, which we appreciated, but shame on the hotel staff there for not fixing the problem and giving us the run around. This hotel isn't worth the nightly rate, unclean and broken.
La Quinta Inn & Suites by Wyndham West Palm Beach Airport
3.2/5106 Reviews
This hotel never disappoints! I have stayed here multiple times and the front desk staff are always so polite and inviting. Quick check-in and check-out process. I did not get a chance to have breakfast but it smelled amazing! Nice clean rooms and close to restaurants, shopping and the airport. I intend on staying here over and over again!
Hilton Garden Inn West Palm Beach I95 Outlets
4.2/5102 Reviews
I’m a Diamond member that travels frequently at Hilton brands with our service dog and a 1 pound emotional support bird. I made the fatal error of checking in at the front desk rather than using the digital key check in . I wanted the front desk to know I had a service dog and emotional support bird with full documentation showing their pics and credentials. The snarky and RUDE front desk team got into with me because they were determined to charge me a $75 fee for the 1 pound bird and nothing for the 14 pound dog….this despite I had the proper credentials . Not to mention I’ve been a Diamond member for two decades and spend a lot of money with Hilton brands. I called the Diamond Desk and they made things right. I’ve never been pushed so far as to actually curse out of frustration and dispicable customer service. I did in this case, which I regret. I will NEVER stay at this property again. Disgusted after showing loyalty, paperwork and then being so disrespected at a so-so property at best. If you plan on booking a Hilton Garden Inn in the area, book the property in Palm Beach Gardens. They respect their loyal customers, are animal friendly and have never charged me a fee. So much for my honesty when I checked in to this place. Goodbye and good riddence!
Red Roof Plus+ West Palm Beach
3/5102 Reviews
Where to begin? I was passing through and made a reservation for one night. I checked in late at night and there were guests with small children just hanging out outside their room. I found this odd because it was nearly midnight. I checked in and their were also several guests kind of roaming around the place. As I walked to my room I noticed that the common areas of the hotel were dirty and looked fairly run down. I could hear plenty of guests were still active inside their rooms also. Opened my room and it smelled like stale cigarette smoke. Flipped on the room lights and bathroom lights and saw a roach climbing up the wall. Everything in the room needed renovation. Looked old and well used. The bed was not comfortable and very firm. I would not stay there again.
Hilton Garden Inn West Palm Beach Airport
4.2/5104 Reviews
The hotel is very new, super wide and comfortable room. Well equipped with fridge, microwave and coffee maker. Super nice and clean bathroom. All very cozy, comfortable. We stay for three nights. The hotel is well located, easy access, close to the West Palm Beach airport and about 10 minutes' drive from the beach. Super recommended!
Quality Inn Palm Beach International Airport
3.8/5101 Reviews
The morning is very rich. There are also a lot of parking spaces. The front desk service is very friendly. Two female old blacks. One male and old black are very good. The breakfast service sister is also very enthusiastic. The overall is very good. The surrounding fast food mall has a good choice.

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