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Latest Hotels Reviews for Whippany

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Extended Stay America Suites - Hanover - Parsippany
3.2/5100 Reviews
Room was dirty on arrival. I had to clean it myself. Adjacent customers were constantly smoking. No enforcement by management. Its supposed to a be smoke free hotel. I requested to be moved to a second room which ended up being roach infested. Complained to Asst. Manager Manuel about the toilet not being clean, the sheets with hair, the floor not mopped, cabinets filthy with roach droppings, and he told me ”This is not the Plaza hotel maam, this is extended stay”. So, I said to him ”that's your answer to my complaints”. As a member of management, he needs to learn customer service skills. Rude, terrible customer service, terrible representation of the company. The building is filthy. I called customer service and they refused to give me the district manager phone number. No accountability by the company or its employees. They just take your money and don't care whether you sleep in a clean and healthy environment. I asked to break my contract and they had the audacity to charge me a penalty fee. I should get the stay refunded completely! Horrible!!! Don't stay at this hotel!!!!

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Property Information for Tourists

Highest Price₹ 13,856
Lowest Price₹ 5,555
Number of Reviews146
Total Properties3
Average Price (Weekdays)₹ 9,210
Average Price (Weekends)₹ 9,958