Hotels near Carlbergs Gift Shop, Whistler

The location of the hotel is quite good, right next to the gondola. If you drive, you have to pay for parking. Whistler's hotel rooms all have their own kitchens for easy cooking. Of course, the surroundings are also delicious, and it is good to find any one. The bed rolled down from a large cupboard, but the Queen size was enough for two adults to sleep.

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

We stayed in the 2 bedroom suite for 3 nights and all i can say is WOW . Super impressed by the size and cleanliness of the suite .Big and comfy king size beds and spacious bedrooms. Huge windows in the main living area and huge kitchen . lovely heated pool and hot tub were a bonus . Steps and i mean steps from the Whistler Village and all it has to offer . We didnt take the car out of the parking garage at all the time we were there .We would definitely stay here again .

I had a great experience at Westin. The room was spacious and clean, packed with amenities and a kitchenette. The restaurant in the hotel provided great meals, attentive service and fair prices. If you like swimming, they have a pool that extends from the inside to the outside. Of course, they also have their famous large hot tubs both indoors and outdoors that everybody visits and loves. 5/5.

Welcoming staff, comfortable bed, and the large jacuzzi tub was just what I needed. I only stayed one night, but the kitchen seemed like it would be functional and nice if staying longer. Furnishing and decor a little outdated, if that matters to you (doesn't to me). The room was quiet and I found my stay restful.

We had first stayed at the Tantalus Lodge about 13 years ago and had a wonderful experience. The facilities are somewhat dated, but very clean. They provided the proper bed configuration for our family. By mid afternoon of the first day, we still had not received housekeeping services, even though the website states daily housekeeping and there was the usual card in the bathroom about reusing your towels. I called the front desk, and was told that housekeeping is only provided on the 3rd day. Since we were only staying 4 nights this seemed a little silly, but I did not say anything. However, no one ever showed up to clean our room. The trash was overflowing by the time we checked out. There is a full kitchen, and we only cooked breakfast. Imagine if we had cooked dinner too! Guests should be notified at check in what the policy is, and a procedure should be implemented to handle trash. In addition, the towels were extremely flimsy, and difficult to use so many days in a row.

The room size is very large. The two Queen beds can sleep four people without any problem. In fact, four bathrobes are provided in the room. The restaurant's steaks and soups are made on the spot in front of the table and are very delicious. October is the off-season, and a four-course set meal only costs 60 Canadian dollars. The hotel facilities are very complete, and it should be a five-star standard for such a remote mountain.

Going out of the hotel and sliding down is the Heishu Mountain Cable Car Station. After skiing from Heishu Mountain and exhausted, the first person to arrive is this hotel. The room has a full set of cooking equipment. So we slid back to the room to eat at noon, and then continued the afternoon session. We went on New Year's Day, and it was snowing in a few days, and the sight was not good. When skiing in Whistler, choosing good weather is important.

Our stay at Evolution made as rethink going to a regular hotel the next time we are in Whistler (previously stayed at the Fairmount Hotel’s ). It’s located on Creekside so not in the village. Our suite was clean, spacious, with modern amenities - higher end appliances, huge soaker tub and shower, heated bathroom floors, a fireplace - everything a family would need. I was impressed they even provided dishwasher pods and laundry soap. The pool was small but available to book to keep the numbers low due to COVID-19. We also appreciated the 11:00 am check out. We will return and hopefully by then the games room, sauna, steam room and gym will be opened.

Legends at Creekside is best hotel especially for families close to Whistler Village (7 min drive, 50 min walk, quick bus ride). Rooms: quiet, plush linens, full kitchen (large fridge & freezer), fireplace, washer & dryer with soap, TV in lr & bedroom, multimedia player to play music via bluetooth, cd or usb stick in lr. Hotel: kids play room (not open in covid times), outdoor pool & hot tub open, Dusty’s pub-type & apres ski restaurant around corner, secure ski lockers in lobby (ask for lock on check-in). Skiing: Creekside lift right around corner, handy ski rentals. When skiing down make sure you follow trail signs back to Creekside, or download via Creekside Gondola. Biking: fairly secure bike lockers on P2 (access to anyone with key card but can lock to secure metal bike rack).