Hotels near Supernova Garden Mall, Zagreb

I’ve stayed in a few doubletrees and found them to be very consistent. The room was clean, spacious, modern with a comfortable bed and a nice bathroom. The restaurant served some really lovely food and the staff were very pleasant too. I was traveling for business so I don’t know much about it’s location for tourism but overall I had a nice stay. One question though - where was my warm cookie on arrival doubletree?! 😉

The only thing good about this small hotel is the location and the hot shower. Everything else was not as expected from such high review ratings! I came a with a friend, we booked separate rooms at the same time and price. When we got to the hotel we each were given very different rooms. I got to the hotel first and asked for a room on a high floor with a view. Lady at check in said it wasn't possible as the hotel was full. A few minutes later my friend arrived and got a lovely room on the top floor with windows and lots of sunlight. Meanwhile I am in a dark room on a lower floor with no light or view and a balcony that is a joke. There was only one bath towel and a hand towel on the first day, the next day the same but one face cloth added, third day two complete sets of towels but no face cloth. I didn't need or want to have the towels changed every day! There was a useless kitchenette in the corner. No microwave and no dish towels or paper towels. There was a bottle of Coke and water in the mini fridge but it was not clear if it was supposed to be there. The mini fridge in my friend's room had a few more beverages in it and a price list, but there was no price list in my room. The temperature and fan control in my room never worked and the instructions given in the room notes were not clear. You also needed to read the instructions to get the TV channels, it wasn't just click on and watch. There was a robe in my room but no tissues or note pad and pen. The staff was not very knowledgeable about tram and bus - yet there was a tram stop just behind the hotel. I am not sure how this hotel was rated so highly but it doesn't deserve it.

The room is clean and cute. The comfort is also substantial, and I am very satisfied! Check-in time is fixed, so you need to confirm in advance. The hotel will charge an on-site cleaning fee. The service is very good, I recommend it because I am very satisfied as a hotel ^ _ ^

The location is great. You can go shopping right away! Although the hotel is relatively old, it is very clean. The room is filled with the smell of soap as soon as you enter! There are not many types of breakfast, you can order bread, ham, eggs and a small amount of fruit! Overall not bad

What began as a suspiciously underpriced, gorgeously designed, epicentrically located property with heart and smiles for days...turned into a psychotic, abusive nightmare, like something straight out of Rosemary’s Baby. Never in all my days, in all the hundreds of properties and thousands of nights in everything from backpacker hostels to five-star suites, have I been subjected not simply to bad service (fixable) but outright and unrepentant hostility, harassment and torment by the staff. Unbelievable. As the gentleman and professional many know me to be, I in good faith detailed the infractions, called for a GM meeting, recommended simple solutions, had multiple follow-up meetings, and presumed the offending micro-tyrants would be disciplined and neutralized. They weren’t. It only got worse. And worse still. Think, stalking, door slamming, man-handling my iPad (verboten), shorting guest change when paying by cash in the bar (witnessed multiple times), having aggressive security called for eating in an otherwise public area five minutes beyond a theretofore unknown “rule,” asking me repeated and pointedly “how long I would be staying...” you get the idea. So, in the end, I cancelled two weeks of reservations (which would have been expanded to 6+) and protested with my feet. I left. A day out and I STILL feel emotionally winded, unsure of what I just witnessed. All I know is that if my behavior to a client or guest even approached this, I’d be – and should be – terminated on the spot. This was not the decision of management. But maybe it’s me. Maybe this is Croatia’s version of adventure travel. Not enough to make me fall out of love with Zagreb...but close. Interesting world.

Stayed at Hotel International with a Costsaver/Trafalgar group tour on June 18, 19, 26. A very good location as it is situated in a quiet area but if you walk 20 minutes you are in the center of the action of Zagreb with parks, restaurants and shops. Just around the corner from the hotel is the Milnar Bakery. You can find all kinds of delicious baked goods to take on the go and very reasonable. Tried the tasty Mexican Chicken Roll 11 Kuna and the Burek with Apple 10 Kuna. They open at 5:30am and closed on Sunday. At the Hotel International their breakfast buffet is very good. They open at 6:30 am which can give you an early start to your day. A very good choice of breakfast dishes-scrambled eggs which were so tasty AND NOT WATERY, bacon, zuccini, assortment of cheeses and cold cut meats and so many other choices, delicious assortment of breads and rolls. Those rolls with the seeds, out of this world delicious. Wish I new what those rolls with the pumpkin seeds are called as would love to buy them back home in Canada. They also had fresh fruits and a nice display of fruit cocktail. They have a dispenser that you can get juices and cold water. The fruit juice was very refreshing. The room was on the small side but it served its purpose. The room and bathroom very clean. I liked the idea that the bathroom had a packaged soap provided as I found out in other hotels that the soap dispensers are so hard to squeeze out the liquid soap. It was great that the room had a fridge and there was a complimentary 1 liter bottle of cold water in the fridge.

The hotel is pretty good in terms of value for money, but one thing is that booking early is not necessarily cheaper. I checked the room price on the day of check-in, and it was more than 100 yuan cheaper than what I booked in advance. In addition, if you drive to check in, you must communicate during check-in. Well, although Ctrip stated that parking at this hotel is free, the front desk will tell you that it will charge 16 euros a day. Fortunately, after repeated communication with the front desk, we finally did not ask me to pay the parking fee, but it would be a waste of time. The hotel breakfast was average. , drive to the old city attractions about three or four kilometers away.

We utilized this hotel after we flew into Zagreb, preparing to drive into Bosnia the next day. It was only a 15 min drive from the airport. There was plenty of parking (free). The hotel exterior was nice and well maintained. Check in was easy and attendant was friendly. The room was spacious by European standards and bathroom was nice. Good water pressure and plenty hot. Breakfast was fantastic - lots of options for food and drink. Cafe on site for coffee and ice cream, too. Only negative would be that there was a wedding the night we stayed, which went until 5 am (perhaps typical for a Croatian wedding!), and could still hear the base of the music two floors up. Not a problem for us, as we sleep with a white noise machine, but something to ask before the stay. Would certainly recommend this hotel!

I highly recommend this hotel, amazing modern interior, one of the most exquisite breakfasts I've had. The bathroom had amazing body cosmetics.Good location - close to the highway, so you can quickly get out of the city.The center is 5-6 km away. They have a large underground parking.You won't regret staying here!!!

This is an excellent boutique hotel on the outskirts of central Zagreb. Extremely comfortable and quiet. The beds are super comfie which is really important on a quick international biz trip. Mark and Lorena who own the hotel are really wonderful. They made us feel welcome and were very helpful. Important to note that the hotel is not within walking distance of central Zagreb but very easy to get in by bus, taxi or Uber. Ultra modern, clean and a great breakfast. I look forward to returning!