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Latest Hotels Reviews for Burley

The White Buck
4.3/540 Reviews
Having stayed here many many times pre pandemic we were so excited about returning. Check in was good and the room lovely but the service and food quality was abysmal. We sat in the garden - tried to order drinks at the bar and told it was table service only which is fine if someone took your order! Went into the bar and relied to order 2 drinks with a waitress who said she would have to come to our table for me to order - will give her her due she did follo me to our table! Waited 15 for the drinks. Then ordered our food A rib eye steak and fillet of sea bass with a prawn and clam chowder. This arrived after 10 minutes - the sea bass was completely different from the menu description- apparently we had been given the wrong specials menu so what else did my husband want. He said he would have the original offering as we had been travelling all day and were tired - this was then returned stone cold! My 8oz rib eye steak had at least 45% sinew and was inedible.when the staff came to clear the table I requested a manager - a young lad turned up who just said I see what you mean!! Nothing or no one else seemed to care so we went to bed extremely upset and at a cost of nearly £200 a night we really expected a more professional approach to customers- whilst I appreciate uni students need summer jobs but when there is no one at all supervising the result is dire for a business such as this. We even listened to 2 staff members discussing their uni accommodation etc etc when at least 8 tables were waiting to be served. Breakfast service was totally different- the staff clearly knew what they were doing and did si in an efficient, help, and more importantly, friendly way. Would recommend you go out of school/ uni holidays as no one else is around to ensure the job is done professionally.
Burley Manor
3.9/541 Reviews
We had received a gift voucher for a meal at Burley Manor from our son which we had not used immediately. In truth having read some of the reviews we were sceptical about using it at all. But on the basis it was a gift we decided to have a Sunday lunch there earlier this month with little or no expectation of the quality of service or the meal. How wrong could we have been and just wonder about the veracity of some of those comments although we do believe there has been a recent change of chef. On arrival we were met by a waiter who showed us to our table and immediately offered us still and sparkling water whilst we read the menu. It was a traditional Sunday lunch menu with three choices of meat plus a fish dish with freshly caught Skate and a vegetarian dish. In the end we both chose the Ham Hock for starters, sirloin beef for main and sticky toffee pudding for desert (the latter because we never have that at home!). All of that was washed down with a red wine for myself and a sparkling wine for my wife. All of the food was cooked to perfection, the waiting staff were friendly and polite and kept a wary, inconspicuous eye on all tables to see if anyone needed anything but importantly they did not keep pestering anyone. At no time were we rushed to finish our meal, in fact we were encouraged to simply enjoy the food and surroundings. After eating we moved to the lounge for coffee. The photograph shows the main course. The beef was absolutely tender and cooked to perfection and we had a total of seven, yes seven, vegetables served with it. It is hardly surprising that although we cleared our plates we failed miserably in eating all the vegetables in the side dishes. Visitors need to remember this is an old Manor House with an ancient herd of deer in the field next to its driveway. Its decor and furnishings reflect exactly the period during which it was built, and as such it will look old fashioned to many as it has not been 'modernised' which would have taken away all of the character of the old building. Having been there we will go again and would unhesitatingly recommend Burley Manor for Sunday lunch. As to price well a three course meal is £32 which is excellent value for money. We had extras and with wine and coffee afterwards our bill just topped £100 including a service charge. Just try it and see.

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Hotel Information for Travelers

Number of Hotels1
Number of Reviews40
Highest Price€347
Lowest Price€85
Average Price (Weekends)€227
Average Price (Weekdays)€164