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Top rated hotels in Shanghai

Mercure Shanghai Yu Garden On the Bund

Mercure Shanghai Yu Garden On the Bund

4.8/52868 Reviews
Yu Garden Area
Very nice and warm welcome for my wife and me for our honeymoon. Nice and good services by the hotel staffs.
Bvlgari Hotel Shanghai

Bvlgari Hotel Shanghai

4.8/51311 Reviews
The North Bund Area
Bvlgari Unable to travel over the festive season, I decided to treat myself to a few days in a local hotel. What other choice was there, other than the Bvlgari? Prior to my arrival I received a call from the hotel. They confirmed my arrival time, made dinner reservations for me, added me to WeChat and offered me any other help that I required. Upon arrival I was greeted by Eva. She checked me in and immediately offered me a late check out time of 14:00. This was extended further on the final day to 16:00. Fantastic! More time to relax by the pool and in the sauna. Having checked me in, Eva gave me a tour of the property. The Bvlgari is stunning!From the stylish restoration of the Chamber of Commerce building to the sleek, modern interior of the main building. The Bvlgari is located in an excellent position by Suzhou Creek. It offers dazzling views of Lujiazui , the Huangpu River and the rear of The Bund. Perhaps one of the best views in the city. Of course, the room was magnificent. Huge TV, super comfortable bed, walk-in wardrobe and a wide selection of drinks and snacks, most of which were complimentary. I especially thought the pillow mist was a nice touch. In addition to the welcome snacks, Eva brought me a desert from their little cabin outside. A delicious Italian, vanilla donut- like desert. Good job I didn’t have lunch that day. I dined at both the Italian and Chinese restaurants. Both of which offer amazing food. The Italian presents simplistic fare with the emphasis on fresh ingredients. The vegetable broth and specialty bread is to die for. The Chinese restaurant offers high quality Cantonese food and an alternative wine selection to that in the main building. The sommelier suggested a great wine pairing for the meal and also provided a complimentary glass of champagne and a coffee liqueur before escorting back to the hotel. Le Mer products are used in the spa! Yes, this is fantastic. My therapist, Daisy, had me in the state of being between consciousness and unconsciousness many times during the course of my treatment. Just what I was looking for. The staff at the Bvlgari are excellent. Young, professional and obviously well trained, evident through their subject knowledge and warm hearted service. All the staff consistently addressed me by name and ensured that my stay was perfect. Whilst at the bar, one of the girls presumed I was asking for the bill, when actually I was asking for another drink. I left to visit the WC and returned to find a note apologizing for her misunderstanding of English accompanying a complimentary desert with my drink. That was amazing! Thank you, Elsker. It’s often the small things that make a difference. Whilst walking to my room one of the room attendants was vacuuming the carpet. She abruptly stopped and waited for me to pass. Whilst at the pool, I headed towards the jacuzzi. Some of the staff appeared to be fixing or checking something, but they swiftly disappeared as I emerged. Upon checkout, Eva was waiting for me with a gift bag containing chocolates. This was in addition to the luggage tags and toiletries that were gifted by the turn down service the previous night. Eva called me a car to take me home. Whilst I waited she filled my gift bag with sweets from the huge jars of confectionery in the lobby. As the doorman approached to let me know my car had arrived, he also presented a small gift of Bvlgari toiletry products. What an amazing experience.! Truly remarkable. I will definitely return and I’ll be adding locations in Paris, London, Bali and Milan to my list of places to visit. Thank you to the entire Bvlgari team. From those excellent customer facing members of staff to those who are behind the scenes and make things run so well. You all do a fantastic job and I wish you all the greatest success on the future. If you get a chance, visit the Bvlgari.
Shanghai Mia Hotel (Shaanxi South Road)

Shanghai Mia Hotel (Shaanxi South Road)

4.7/51838 Reviews
Hengshan Road Area
This Hotel is welcoming for all kind of guests. The staff is very friendly and does their best to be of support. English is challenging but getting better and better. I’m thankful for the great service. Location in French Concession will be a perfect starting point to discover the city.
Hotel Equatorial Shanghai

Hotel Equatorial Shanghai

4.5/54536 Reviews
Jing'an District/West Nanjing Road
I stayed for 4 nights. Overall it was a pleasant stay. I have two suggestions: 1) my room was significantly smaller than the previous stay and I was a bit disappointed. Maybe it was clear in the description when I booked, but I would have happily upgraded for a nicer and wider room. 2) on my floor, 14th floor, there was a strong smoke smell and even some cigarettes on the floor near the elevator. I would personally choose another hotel if smoke is allowed in the hotel and definitely if there is smoking allowed on my floor. Please consider the above as I would not stay again if smoking is allowed. I appreciate the good service at the checkin and checkout and the concierge for luggage storage. I also enjoyed the convenience provided by the vending machine on ground floor.
Elegant Hotel Shanghai Bund

Elegant Hotel Shanghai Bund

4.5/54825 Reviews
The North Bund Area
We stayed in the most expensive room in the hotel (rooftop suite with the bathtub). It wasn't terrible, but it wasn't great either - it's pretty worn in parts. The were strange stains all over the walls (it looked like someone had been fighting and throwing drinks at each other, or kicking a dirty football against the walls), and the bottom of the sofas and chairs pretty dirty too (most of these could be cleaned with a deep clean) and much of the furniture was worn with scuffs. It looks like the guests that stayed there recently just had their feet all over the sofas and stuff. The shower head doesn't move which would make it hard to shower if you wanted to wash your hair. Breakfast was very Chinese style but it looked good (we weren't hungry though and just grabbed a coffee). The mini bar was basic but there was lots of bottled water available. There was old water in a milk jug too, which made me feel like it hand' t been cleaned properly. We also had to give the bath a good clean ourselves before we used it as it hadn't been cleaned properly (there were some black grease marks on the bath which only build up over time of not being cleaned well). We cleaned this off ourselves before using it and gave the whole bath a good scrub with soap. I grew up with horses so I'm by no means a germaphobe, but it was grubby even by my standards. It wasn't disgusting, but not what I'd expect at this price point. The staff were mostly friendly however we acted like we didn't know Chinese to see how they acted and they were a little impolite at times (just a little, but this is kind of common in China). As an example, we asked for some champagne glasses and in Chinese one girl said to the other 'I don't know where the champagne glasses are, just give them wine glasses'. It's small, and champagne glasses did turn up in the end, but the tone was almost irritated and it felt a little rude in context. Is it rude if they think you can't understand? I don't know! We also had to request hair and toothbrushes as they weren't in the room. I feel a little petty writing it, but at 3000 RMB per night I would expect a pretty seamless, high end experience. We had a great time, but the room needs a little TLC and a good clean.
Shanghai Yiqinyuan Resort

Shanghai Yiqinyuan Resort

4.6/51518 Reviews
Chongming Island, Changxing Island, Hengsha Island
I love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air. It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Chris**as trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working. The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best! La Foresta Cafe was interesting. They helped us keep our Chris**as pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share. The electric cars were very prompt and the drivers were very kind and polite. The food again was really yummy! The staff were friendly too. You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception. They were giving away eyemask and heatpacks. The bottles water was also free. The snack at the room was cheaper than the vending machine. It is far from the town so make sure you have what you need before heading to the resort. They have hangers and iron in every room at building 5 where we stayed. Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP. After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
The Senz Hotel & SPA

The Senz Hotel & SPA

4.8/51726 Reviews
Hongqiao Airport/National Exhibition and Convention Center
We are a family of four with 2 kids. For us adults, it's been a while since we had a spa experience and The Senz reminded us how relaxing it is. Our kids enjoyed the swimming pool, it was big and clean. The food choices are all yummy. All the staff, especially the Filipino staff are all accommodating and very gracious. Overall, it's a staycation worth visiting again very soon.
Radisson Blu Hotel Shanghai New World

Radisson Blu Hotel Shanghai New World

4.5/54196 Reviews
People's Square Area
Our stay at the Radisson Blu was so disappointing that we both made notes but have waited to post the review so that some of the frustration could subside. We’ve stayed at the Radisson multiple times as it’s been our hotel of choice for business and pleasure for many (15+) years. This stay was specifically for business. Upon check-in we were told that our room had no window, even for almost 900 CNY that we paid on Trip. And that payment was only a guarantee. Fine. So, we agreed to pay an additional 100 CNY to have a window. Then, we were also told that we needed to pay (WeChat) 1500 CNY and that would include the cost of the room rate and the deposit. No sincere explanation or apology by the person at the check-in counter, just a lot of uncomfortable laughing and “pay now, pay now.” We felt like we were being cheated even though this was normal policy. To be fair, the room given had an amazing view. We were very satisfied and had begun to think the worst was behind us. We ordered room service that included wonton (dumplings) soup, a classic Caesar salad, and a margherita pizza. The wonton soup was great, but the margherita pizza was barely passable, and the classic Caesar salad was an abomination. Hands down, it was the worst Caesar salad we had ever had. Tiny bacon bits, smelly yellow oil, and old lettuce. We ate two bites and quickly placed it outside in the hallway where it sat until 10:00am the next day. Note: you can only order premium (expensive) bottled water and we were told that they couldn’t give us any more “regular” bottled water even if we said we’d pay for it. At night, the staff at the fitness center acted as if we were disturbing them when we asked basic questions. A total lack of hospitality that should be on display at a 5-star hotel. We really began to dislike our experience at this point because it became quite evident that nobody really cared. To again be fair, however, the male staff who was on duty in the next morning, was sincere and polite. A welcoming contrast from the evening before. But then at brunch, the three young men who were running the egg and omelet station were horribly loud and rude. Like everything was a big joke to them – and it got to the point where we just walked away even after we had tried to order. After brunch, probably the biggest disappointment was that we found out that the Business Center was closed. We had scheduled an important meeting at the hotel and needed to print and prepare some items. We were told that we could only print if we emailed the documents to a hotel email. This was not going to happen so we created a little fuss and a polite manager suddenly appeared and handled everything. That was nice. But the damage was done. After this situation, we made the decision that this would be our last time staying at the Radisson. Lastly, after more than 24 hours, the guarantee was only refunded after we called and spoke to a customer service representative at Trip who was very helpful.
JIUS hotel Shanghai Jing‘an

JIUS hotel Shanghai Jing‘an

4.5/52303 Reviews
Train Station Area
this was my first time travelling to China Shanghai and chose Hotel Jius Jing'An Shanghai as my stay hotel. It really amazed me as the room is so neat and clean out of my mind! The whole service in the hotel is amazing and im recommend it to everyone of u!!:)
Huahui Hotel

Huahui Hotel

4.1/557 Reviews
Hongqiao Airport/National Exhibition and Convention Center
Convenient transportation, good location, good service, good boss, clean and complete facilities

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Local Travel Info

Number of Hotels30,559
Number of Reviews3,433,953
Average Price (Weekdays)INR 7,984
Average Price (Weekends)INR 8,561