Apartments in Calella

A hotel where you can lose yourself whenever you want prepared, comfortable and careful for thousands of stay options.

OMG I saw these negative reviews few days before my holiday and I tried changing hotels but it was too late, I was prepared for the worst but to my greatest surprise I was wowed positively! Went from london with 3 kids and we had an amazing time! The front pool by the entrance looked more busy than the other one , the food was amazing , lots of variety , the staff were nice and helpful , rooms cleaned daily , slept in 507 and I didn’t hear noises from Next rooms like other reviews , it was amazing ! Daily entertainment downstairs , supermarket nearby , beach walking distance , McDonald’s Burger King walking distance ! This hotel doesn’t deserve all the negative comments sincerely !

The hotel is great. The rooms are very nice, the decor is wonderful, we felt like we were on the deck of the Titanic. The food is very good, varied. The service is very nice and helpful, especially the blonde Zuzia ♡ from the bar deserves special thanks. The girl whose smile never left her face for a second, answered every question with pleasure, always found a moment to exchange a few words, which only made our stay here more pleasant. We definitely recommend it to all people who would like to go to these areas.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

The rooms were clean and the beds comfortable enough. The pool area is small but the pool is fine and clean. There were always enough sunbeds. The bar is fine but the staff was not happy to deliver many cocktails. The location is great with a lot of restaurants and at least two supermarkets close by. There is about three minutes walk to the beach. We went half-board. There was no problem selecting if we wanted to have lunch or dinner but you need to notify the reception. The food is what is expected in hotels in Spain, uninteresting unseasoned well done meat without any gravy and selection of seafood, so it got boring very fast. Half-board does not cover any drinks, not even water. Everything was fresh and they have a great selection of fresh salad. Some guests I know went full-board and regretted it since it is a nice change eating out once and a while. Breakfast is good, but the chef usually could not cope with the eggs and the bacon is not what you would expect in northern Europe. The reception staff was helpful. They have a lot of activities like mini discos and shows for kids in the evening. Overall a good experience and I would stay there again.

It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆