Service is amazing, especially the reception. If they make mistakes, they make up for them. Food is average, nothing special, not a lot of vegan options, but there are some (however, the labels are incorrect for some of them). Beverages are good, wide choice of plant-based milk, fresh juices, non-alco beverages. It's noisy and cold in the rooms, but the beds are very soft. Rooms are too small and basic, especially the bathrooms. The floor in the room is made of wood and polished rather good, but the floor in the bathroom is made with of tile and very cold, you literally feel it even in the slippers. The view is amazing for both sides, do not regret choosing a forest view this time. The selection of coffee/tea in the room isn't something you would remember. They use a lot of plastic and a lot of non-essential packaging, but they are trying to make something towards green lifestyle. The interior in the hotel and the uniform of staff is amazing, you feel that you are in the stylish and thoughtful area that has a good sound system, books and cozy sofas. Wi-fi connection is very poor, around 7mb, and you cannot use it at all. We had to use our mobile network to be able to work or watch something. Cleanliness is average, we had hair in our room, and changing rooms in the spa area were dirty. Cups in the restaurant were broken in some places. Overall, it's a good place to stay with amazing service and location that are probably the main reason for this price. However, they have a long way to go to become a place that deserves this kind of money for their rooms and food.
Perfect
0 Reviews