Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 9, 2026
Guest User
The hotel was really clean, and the service was excellent. They even gave us a free upgrade, so we ended up staying for several days straight. It was fantastic! The main thing is the great value for money. We'll definitely be back.
Facilities: Excellent, well-equipped
Cleanliness: Spotless
Environment: Elegant
Service: Top-notch
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Price per night from:AU$97
Posted on Jul 17, 2026|Deluxe Room-King Bed
hsc-My stay this time was incredibly comfortable and pleasant. Gary from guest relations was attentive and thoughtful throughout, promptly responding to all my requests. The laundry service was very efficient, and my clothes came back clean and tidy. In the evening, the turndown service was meticulous, creating a warm and inviting atmosphere. The room itself was clean and comfortable, and the service from all staff members was professional and warm-hearted. Overall, my experience was excellent, and I will definitely choose to stay here again on my next visit. Highly recommend!
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Price per night from:AU$428
Posted on Jun 29, 2026
Yiyiyaoayao
My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try.
I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card.
Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue.
As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.
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Price per night from:AU$55
Posted on Jul 20, 2026|Pearl Tower View Room
Az88zaThey gave us an ideal room with a view of the Pearl Tower! The service was excellent; they really went out of their way to help us due to our flight cancellation because of a typhoon. At the reception, there were Russian-speaking hostesses, and the local hostesses also spoke decent English.
The rooms truly felt like heavy luxury! Everything worked perfectly.
On the downside, breakfast was very specifically Chinese, you really had to pick and choose what to eat to avoid food you weren't accustomed to. Also, the hotel allegedly miscalculated our stay twice, increasing the cost retroactively each time. Another unpleasant detail is that booking this hotel through Trip.com is considered a pre-booking, and you will effectively be charged twice at the hotel itself, plus a deposit for your stay. The pre-booking amount will only be refunded a few days after checkout – just be prepared for this.
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Price per night from:AU$436
Posted on Jul 2, 2026
Aizhujiudiandehuangshaoye
An absolutely wonderful experience!
**Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it.
**Hygiene:** The hygiene was excellent; I didn't notice any issues.
**Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money.
This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.
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Price per night from:AU$673
Posted on Jul 2, 2026
Guest UserThe room offered a great view, was clean, tidy, and free of any unpleasant odors. There were plenty of shopping malls nearby, and a wide variety of food delivery options. While you need to book the Disney shuttle and Pudong Airport shuttle a day in advance (you can't use them on the day of check-in), the hotel is conveniently located close to both, and taxis are also a very quick and easy option.
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Price per night from:AU$85
Posted on Jul 13, 2026
Guest UserWe chose this hotel for our family trip to Shanghai with the kids, and we were incredibly happy with the overall experience. The absolute best part was its fantastic location. [Coffee emoji] The hotel is right in the heart of the city center, surrounded by subways and shopping malls, making it super convenient for going out, shopping, and visiting attractions. We didn't waste much time traveling with the little ones, making our itinerary easy and stress-free.
We specifically booked the Green Dream Space Slide Room, and as soon as we walked in, our child was ecstatic. The entire space theme created a wonderful atmosphere, with playful colors everywhere. The slide in the room was sturdy and smooth, and the safety measures were excellent. Our child spent the whole day happily playing on the slide repeatedly. There was no need to go out and find a playground; they could burn off energy right in the room, which was a huge relief for us parents.
The room was clean and tidy, spacious without feeling cramped, and the bedding was soft and comfortable. It was very relaxing to rest after playing. The facilities were well-maintained, with no odd smells or dust in the corners, showing great attention to detail.
For families traveling with children, this hotel offers excellent value for money. Its prime location combined with the popular themed slide room perfectly meets the needs of families with kids. Next time we visit Shanghai, we'll definitely prioritize booking this Space Slide Room again, and I highly recommend it to all parents traveling with children.
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Price per night from:AU$207
Posted on Jul 21, 2026|Double Queen Deluxe Room
Guest UserOur overall stay was excellent! Our dedicated concierges, Aaron and Danny, were amazing. They weren't pushy with sales, but rather offered practical advice from a guest's perspective, striking the perfect balance. They are definitely the highlight of the Waldorf. A big thank you also to our dedicated concierge Coco, and to Bruce and Johnny from the concierge team. The room attendant was also very kind and attentive. Overall, we were very satisfied! ❤️
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Price per night from:AU$485
Posted on Jul 13, 2026
The Travel BugWe had a wonderful stay at W Shanghai – The Bund and would definitely choose to stay here again. The hotel is stylish, very clean, and the facilities are excellent. The staff were friendly, welcoming, and always happy to help. We really appreciated that they accommodated a late check-out after our flight was delayed, which made the end of our trip much less stressful.
The breakfast buffet had a fantastic selection of both Western and Chinese dishes, with plenty of variety each morning. We also enjoyed spending time at the outdoor pool and fitness centre, both of which were well maintained. One of the highlights was the outdoor bar area overlooking the Bund – it’s a beautiful place to relax in the evening with amazing views of the Shanghai skyline.
The location is excellent and within walking distance of the Bund, making it easy to explore the area on foot. Overall, we had a very pleasant experience and would highly recommend W Shanghai – The Bund to anyone visiting Shanghai. It offers great service, excellent facilities, and an unforgettable view.
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Price per night from:AU$443
Posted on Jul 14, 2026
Tushigee
the hotel smells good, location is good and overall the room itself is very comfortable. not to mention the air condition is quite nice aswell. pretty convenient to order goods online because they will be in the 1st floor. and i could see 1000 tree mall from my room as well. one downside would be some of the wall chargers were not working at all. other than that exceptional stay if i say so myself
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Price per night from:AU$70