Rapid City Homestays

Room was great and breakfast was really good. The staff could have been .

The hotel was wonderful. The room was very clean, The Staff was very nice, The pool was great. They were doing constructing on the front of the building but it didn't interfere with our stay at all. Not even very noisy. We were only disappointed worth the grab and go breakfast. In our little bags were a breakfast burrito, cereal bar, and a small Muffin. And we wernt the only guests that were disappointed. Understanding the short staffing, I would have been happier with the choice of those items, actual cereal, boxed milk, yogurt, individual wrapped doughnuts, pastries, or even pop tarts. Instead that food is wasted because we wouldn't have picked it if it wernt in our little grab & go bag. I would have rather been took there was no breakfast offered and brought somthing. I would deffinatly stay here again because breakfast isn't a deal breaker. The staff is very nice and it's a very clean hotel. I would recommend.

We use Marriott hotels whenever possible while traveling. The Fairfield Inn & Suites in Rapid City is a great place to stop for the night. We had a room with a king bed and two TV’s, a sofa sleeper and desk area. The room had a microwave, small refrigerator and coffee maker. The bathroom was large and sparkling clean. We always appreciate the rubber bathmats when provided. The pillows in all the Marriott hotels we have stayed in recently desperately need to be replaced. A good breakfast with hot and cold items is provided from 6:30-9 am each morning. Check-in was quick and easy and the people at the desk were very friendly and helpful. There is a large seating area in front of the hotel with a fire pit. The parking lot is large and handicapped spots are right up front. There are lots of restaurants and fast-food places nearby. The water was too soft, and we felt slimy after showering or washing our hands like we couldn’t get the soap off. We did have one major problem. We were on the third floor and the wind that night was howling around the building and as it turned out, we discovered that the window in our room was broken and wouldn’t close properly, so the noise was intensified, and we didn’t get much sleep if any that night. After driving all day and seeing lots of different sites, we had hoped for a good night’s sleep. Ask for a lower floor room.

Daily Mandatory Charge includes: Destination Marketing Fee, paid to Destination Rapid City.Hotel Alex Johnson Rapid City, Curio Collection by Hilton combines an ideal location and a historic setting for a unique guest experience. The hotel has played host over the years to presidents and celebrities. Built in 1927, this quaint hotel combines the ambiance of the late 1920s with Native American art. When you enter the lobby and browse through the hotel, you’ll notice the ‘four sacred directions’ symbols, a tribute to the area’s Native American culture and beliefs. Also evident are a chandelier made to reflect a teepee, and hand-painted Sioux designs.Within walking distance are downtown Rapid City and Main Street Square with shops, restaurants, museums, and family activities. The historic Elks Theatre is next door. Mount Rushmore is a 25-minute drive away.Once you’ve spent time in the lobby learning about the history of the hotel, continue to your guest room to find historic charm combined with modern amenities. Rooms offer complimentary WiFi, 42-inch flat-screen TVs and coffee makers. Upgrade to a suite for more space, a microwave and fridge. All rooms include members-only access to Vertex Sky Bar.In the lobby, feed your sweet tooth with a truffle from Chubby Chipmunk Chocolates, and your coffee craving at Starbucks. Enjoy some pub food at Paddy O’Neill’s. Go to the top floor for a spectacular view of Rapid City, signature bar selections and a fine dining menu at Vertex Sky Bar. Host a business or social event for up to 200 attendees in our elegant setting.

Staff was nowhere to be found during our entire 4 night stay. The front desk was almost always unstaffed and the food and coffee wasn't replenished in the breakfast room. Another guest and I had to actually make more coffee one morning because both containers were empty and no one could be found that worked there. Our initial room was dirty and the second one we were moved to had the tile and light fixture falling down from the ceiling which was not repaired during our stay due to staff shortage. Our room was only cleaned once even though we asked that it be cleaned daily. Again due to staff shortages. While the location was good, there are too many other hotel choices to settle for this Super 8. If we hadn't prepaid, we would have left as soon as we went into the first room that hadn't been cleaned. Our experience didn't improve.

TL:DR: Don't bother with the ”Presidential” level. BW & I stayed here for two nights while touring around the Black Hills. While pleasant enough, we would not return. To be clear, this review is of the ”Presidential” (”upscale” extra-charge) area of the hotel. I booked this, thinking it would be something special for part of a second (54th?) honeymoon. In some ways, it was perfectly acceptable. Quiet, top-floor room accessible only by key card. Mural graphics of local attractions as wallpaper. Designer chair and ottoman. A really good bed. So, not terrible. But it fell WAY short of extraordinary accommodation for extraordinary price. For example, despite being an ”exclusive” area of the hotel, there was no routinely-expected ”Presidential” lounge available to the guests who pony up. Towels were exchanged in the bath, but the bed was intentionally not made. This so-called limited service was stressed, along with the repeated ”Breakfast is for PURCHASE!” admonishment at check-in. In the bath, the provided shampoo, conditioner, and body wash were in cheap dispensers, hard to use, and the body wash simply refused to come out. The freezer in the in-room refrigerator was so encrusted with ice that we couldn't get an ice cream bar into it. The in-room coffee maker dispensed the cheapest ”something” that was mostly undrinkable. Power outlets were inadequate to charging today's routinely carried electronics. The ”desk” (a long, narrow bar along one wall) was plainly designed for form over function. Only two dresser drawers; we had to keep most of our clothes in our luggage. And only two small (think old European hotel) elevators to serve nine floors of a tour bus hotel. Imagine the crush in the morning when everyone is trying to get downstairs to the bus. Net, not terrible. But not worth a return trip unless you are on an inexpensive cattle car tour of the Black HIlls in one of the cheaper lower floor rooms.

Very good accommodation experience, will visit next time, feel at home, the sanitary environment is the kind I like. Service: The attitude is also very good Facilities: Very full function is quite comfortable