Surfers Paradise Hostels

I recently stayed and had a pleasant experience overall. The room was clean and well-maintained, with comfortable bedding and modern amenities. The staff were friendly and responsive to any requests I had, making my stay even more enjoyable. The location of the hotel was convenient, close to major attractions and public transportation. The check-in and check-out process was smooth and efficient.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

Great attention to customer satisfaction, notably Dhaval who followed up to ensure an early hiccup during my stay was resolved as swiftly as possible. Clean, modern rooms with great ocean view of Surfers Paradise beach. Highly recommend and will return.

Modern hotel in a great location with well-appointed rooms. We didn't book an ocean view apartment but still had a view from the balcony and main bedroom. Outdoor pool area was beautiful shame the weather was too cold for a swim, but we did use the heated indoor pool and sauna. Elevators are extremely fast. Staff helpful and efficient. The onsite parking was very convenient in this part of Surfers. Consider going for the buffet breakfast at Skypoint during your stay! Great food and amazing views.

The view was good from even level 10. The only issues are 1. The maintenance of the room facilities seems to be less proactive. When we checked in, the door lock plate on the side of the door was already half falling. There was a crack on the second bath room shower head. The wifi never worked with the pin provided. The living room aircon got the guiding plate dangling. The battery door of the main bedroom TV remote control was falling off. The sink was blocked in the main bathroom. 2. The resort got a “no room service on Sunday unless you book it the day before” policy. We checked in on Saturday but no one asked us if we wanted room service on Sunday upon checking in.

We booked the hotel deluxe studio for the three of us (girls) through this app, it's comes with a buffet breakfast as well. For the accommodation, location, and room it was great! The room is tidy and clean though it has few amenities (no water bottles, toothbrush and toothpaste), lucky we were able to have them. Hotel buffet breakfast served a different variety of foods and drinks. For the location, it was very convenient, it was within walking distance of the beach and Cavil Avenue.

Stayed recently during the week so no noise from Cali beach club next door. In fact perfectly quiet once balcony door was shut. But hey, your in Surfers Paradise so you can't expect absolute silence. Rooms were a bit in need of a paint but so what. It was immaculately clean, smelt lovely and was cheap as well. Bathroom amenities smelt beautiful. Big containers of shampoo and conditioner and body lotion and bath gel/ hand wash. I didn't have to use any of my own supplies except toothpaste and toothbrush. The girls on reception were extremely kind and welcoming. I would definitely stay again.

The best thing about this hotel is its location. How fantastically close it is to the Cavill Avenue shopping street. There's even a Woolworths in the mall right below the hotel. Basically, you can get any food and necessities within 5 minutes of walking by the seashore. I haven't had the opportunity to try out the hotel facilities which from my seaview balcony I noticed that there was a tennis court and an outdoor pool. The hotel is a bit old though, since it's probably renovated from the previous owner, signs of wear and tear do show in some corners, but it doesn't impact the overall living experience much in this spacious room. Thankfully they gave us a room over 25 floors above ground with nice sea view. Would definitely choose this hotel again if I have the precious chance to visit the Gold Coast again based on how great this hotel offers with its reasonable price (Other major hotels by the seafront are very costly during Australia's summer month of December).