Hotels near General Haile Baykedagn Residence, Addis Ababa

The best and safest hotel in the area. There is no one. The breakfast is good and the environment is also very good. The facilities of the resort are very good.

The staff is exceptional and pleasant and the hotel is very secure. Having 2 choices on site for dining was great! Also enjoyed having a place to just lounge around while having a drink and conversation with friends.

The location is good on the street in front of the Ramada Hotel. The decoration is simple and atmospheric. Although there is no air conditioning, it is not stuffy and hot because the rooms are all north facing. There is no problem with ventilation during the day. The best part is the Chinese Panda Private Kitchen next to it.

I stayed here for almost a month. First week experience was unfortunate as I had to do quarantine for 7 days and the room was uncomfortable. It wasn’t as clean as it could have been at all. The window had no light which made it very hard to work online, especially when you have meetings and daily video meetings. The room was very very cold and no heaters. Some of the lamps didn’t work either, the lightning could be improved. This affected my work The construction opposite the window was quite creepy as it stole all the natural light away and it looks quite scary. During the first week, I was told different information by different staff which was confusing. Unfortunately my COVID results were late, which had me ending up extending my stay for future two days. However the staff did apologise and the manager personally contacted me few times. After the quarantine, I was moved into a much better and cleaner room, which allowed me to work online with good natural light and amenities in the room. Overall the staff was friendly, I could see the chefs cooking with hygiene measures and everyone practiced food hygiene , washing hands etc. Suggestions : I had someone call me at midnight during my first 7 days to say the laundry was ready. It freaked me out as the timing is unacceptable to call a guest at that time. Perhaps better training should be in place. Once I wanted to have a drink in the restaurant/bar and the waiter told me I should drink in my room. Later I saw other people drink in the bar. They should communicate with each other or with the manager to see what’s allowed or not. Staff should communicate more with each other for better understanding so they can inform customers the same thing and not different. The staff should understand that sometimes If the customer feels distressed, you need to acknowledge that and not excuse it. Perhaps because of COVID the rest of the hotel amenities were closed as I was told the bar on 9th floor is closed, there is no spa, the jewellery and gift shop was shut, the gym was not accessible. The location is in perfect location in Bole, close to restaurants and cafes. There is Infiniti cafe right next to the hotel which is great. Overall, I do think the staff were friendly and helpful and tried to help when they could. Some of the staff were extra kind and really reassuring such as one the staff in front desk who helped me change to the new room and directed me to Edna mall and helped with transport etc. Some of the wait staff were really friendly and always asked how I was and how my day was which was sweet and kind. The hotel is safe and secure with security measures. The manager also checked in few times and personally dropped me off to the airport which was reassuring and kind of him. I am hoping to come back soon and I will stay here again when I return to Addis .

I mostly come to best western plus friday and Saturdays, super enjoyable Live Band with great variety of musician, Best service once you visit this place when you visit the 2day time all staffs will treat you as one of family memeber with Care. Last saturday i enjoyed Mesay teferas performance and The manager with grace called Chalechiw if spell it correctly i mate him around the entrance He has amaizing eyes to make sure everyone is get the service, assigning teams, I 100% recommend this place to take care your weekend.

I have stayed at Cassiopeia for five weeks. Compared to many four - and five-star hotels I stayed at in Addis Ababa, I would rank Cassiopeia top on my list when it comes to comfort, most amazingly friendly staff, and the overall environment. The room was spacious, and the bed was comfortable. If there is any issue, just call the front desk. You will be surprised by the speed they take care of things. Above everything else, their politeness is amazing. I have to express my special thanks to the manager, Alaye. He is the most humble and friendly person. The breakfast buffet is also excellent. If you prefer something else, just tell the staff at the kitchen and they will gladly get it for you. The chef is another amazing and pleasant person, and he always offers to make you omelets. And when you say yes, his face brightens with happiness. Note that there is no swimming pool or spa. However, there is a small gym on the sixth floor, with well planned machines, and I used it almost on a daily basis. Thank you all for making my stay comfortable and memorable.

I was looking for a place to stay a night before my flight in the morning and this place happen to be closer. The streets were going to be closed the next day for a holiday event so I couldn't stay somewhere else as I would risk missing my flight in the morning. It was my first time to be in this place and the staff were very hospitable and It's 5km from the airport and located a few hundred meters out of the main street, its quite and very neat as well as reasonably priced relative to other similar hotels around that area. I have ordered Indian Lamb Curry just as I wander through the menu, with the aromatic creamy spicy sauce and served with rice. it was delicious and mouth watering. I would stay here again!

Amazing stay! The hospitality at Haile Grand Addis was exceptional- we felt very welcomed and the attention from staff was 10/10. Our room was lovely and the breakfast was delicious. Highly recommend visiting.