Ильсина З
October 8, 2023
We bought a ticket through anex tour for 140 thousand for two for 8 nights. I will say right away that we are not one of those who find fault with service, but when you simply sit at the table and eat quietly, waiters can come up to you and poke at your phone, touch your pill box, and generally remove the dishes from the table without asking whether you have finished your meal. - The time was 21:30, all the time we were swimming in the pool the staff saw it, and only after half an hour they decided to bother saying that there was chemicals in there and health problems could begin. For your information, it is not written anywhere until what time you can swim (although we have been to other hotels and calmly swam until 23:00). We decided to find out why this happened from the administration, they left us to blame, saying that our tour operator should talk about these moments, and in general supposedly “you see that no one is swimming, so it’s impossible”, that is, we must proceed from the fact that others are swimming there or No. So the pool is just for beauty. - Cleaning woman. there was a knock on the room, we opened it, there was a cleaning lady standing there, we said that we’d be leaving in 5 minutes, she said sweetly Okay, after a while there was a knock on the door again, before we could leave we saw this picture - she furiously and brazenly entered our room while simultaneously talking on the phone , let me remind you that we were still getting ready to go out. Upon arrival in the room, we find that the cleaning lady rearranged my glasses that were lying on the sink, cleaned their closet, when the staff does not have the right to touch the personal belongings of hotel guests. Firstly, I couldn’t find them, and secondly, it was wildly unpleasant for me that someone was managing my things at all. - Purity. That is, its absence, which is indicated by dust on the wallpaper, a terribly dirty air conditioner, peeling wallpaper, a cracked door, a rusty shower stall, no dryer, you have to dry it on anything. Bed linen with stains. Dirty mirrors, even after cleaning the room. We were told that linen and towels are changed every 3 days. Firstly, not everything was changed, for example, the sheets were changed, but they decided to leave the pillowcases; They gave me a smelly, damp towel, as if they had just brought it from the next room and hung it up nicely. - The hotel is 4 stars, but this is a definite D if you compare price = quality. - On the plus side: - In general, the food is delicious, you won’t go hungry. - The hotel is located in the center, you can walk, close to the sea. - The hotel itself is calm, the contingent is 40+.
Original TextTranslation provided by Google