Hotels near Magic and Wine with David Minkin, Anaheim

Hotel was very nice and staff was very helpful and friendly. The ART bus stops directly in front of the hotel making access to the parks very easy. You can also choose to walk which we did the first night but the ART bus is worth the $6 per day (or $16 for 3 day pass). Also had breakfast one morning at the restaurant which is a much better option than eating at the parks.

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

Nice place to stay but had an issue with parking. I have an accessible plate and parking was 20 feet from the door..and I parked myself. Then got a 30$ a day valet parking bill on my final bill. She. I arrived the valet guy said I wouldn’t be charged…anyway I’m a Hilton honors member and have also let them know I won’t be staying at a Hilton brand any time soon. And I travel every weekend in the winter for sports. Oh well…

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

The cleanest rooms ever. Clean linen, clean bathrooms, clean towels all 6 nights we stayed. Front desk polite professional. Cleaning staff friendly and hard workers. Safe location, no hobos or such around the property. Safe normal tourists. The free breakfast pastry, bread, fruit, cold cereal, milk and juices. Kept clean. Decent beds and pillows. Clean fridge and microwave. Downside no safe. Yet i would come back here everytime hands down.

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

I am very shocked this property is associated with Marriott. Upon in-person check in, I was told by the staff member that my room was ”upgraded” and it was located in a ”quiet” section of the hotel. ”Upgraded” meant my room had a couch, and ”quiet” meant I was facing the freeway. To add insult to injury, there was a pair of earplugs in the bathroom, so the hotel must be aware of the noise issue! I was not aware that the MOTEL is outward facing, meaning that all of guest room doors are exterior. Had I known that as a single female traveler I would have not booked this hotel. The photos on the Marriott website are very deceiving! I can only assume there were security issues because there was a nightly patrol car in the parking lot, which can be construed as either a good or bad thing. This Marriott MOTEL was a huge disappointment as far as cleanliness standards were concerned. The bathroom counters were spotted, the toilet paper holder was spotted as well. There were mold patches on the ceiling around the sprinklers. There were stains on the bed sheets. Some of the lights in the bathroom were broken, and the light for the bath/shower had an old school timer. I called the front desk to voice these concerns, and the young gentleman who took my call said that they were fully booked and changing to another room was not an option. Internet: I have NEVER upgraded to the paid internet in all of my Marriott stays. However, someone took it upon themselves to upgrade my internet, and I was charged $21.70 for upgraded internet. When I contacted hotel staff to make them aware of the issue, I was comped a one-day charge and was told that was all they could do. To say I am disappointed in this stay is an understatement. I have NEVER complained about a hotel stay, let alone a Marriott stay. In the future I will consider other hotel chains as this recent stay was a major letdown.

The room is spacious and bright, tidy and hygienic, with a wide view. The bathroom has shampoo, conditioner, shower gel and towels. There is no toothbrush, toothpaste and slippers. The hotel has a paid parking lot, and breakfast is available for an additional fee.