Crowne Plaza Anchorage-Midtown

My hotel room bathroom have lot of hair. I ask the hotel front team to clean room but no body show up. The food in the Juno is cold and undercooked.

Very comfortable beds, great hot tub and pool. Enjoyed it so much we stayed an extra night.

Where do I start with this review. Firstly, believe all the negative things said. Secondly, use this hotel as last port of call - I’m sure surely you can find a better one. Thirdly, avoid the restaurant and some of its staff. Harsh yes but very true. This hotel cannot be a true Crowne plaza and if so they should be ashamed of it. From the desk greeting to the time we left I think only two staff members, one a young man, were friendly and cleanly presented. The corridor to our cell, I mean bedroom was like an airport landing *****. The old air conditioning units were so loud we could hear from our room, (also leaving a smell of fried chips in its midst!). We changed rooms but no better still noisy. Our sheets were a shiny satiny nylon which supercharged your hair overnight. In between which had a thin white fleece blanket?! Uncovered of course. The bathroom had mould in the corners of the shower plus cracked floor tiles and our sink had a lovely designer crack in it. The towels were very thin and small. We were excited to try the breakfast and of course glad we had included it within our price…. Arriving in the morning we were greeted by a slovenly waitress who clearly had worked through the night as not had time to shower and change… Our drinks were given and after taking some, just freshly changed on the breakfast counter, oatmeal I quickly realised it was cold. I asked for a fresh portion from the kitchen which again was tepid. I asked for a jug of hot milk trying my best not to throw yet another bowl of food away hoping I could revive it. We also asked for 2nd cuppa and she put the cups down so roughly water was spilt from them. Alas the milk was tepid and after hearing a laugh in the kitchen from the waitress, coincidentally around the time my milk was coming out, I was very apprehensive about using it anyway! As the breakfast counter was poorly stocked with tepid food and poor selection of fruit and yoghurt plus the floor area was grubby we decided to stick to the plastic sealed tubs of cereal. After watching the waitress go round wiping the tables without anti bac spray and using the same cloth no rinsing the levels of hygiene were none existent and consistent with how the whole hotel presented itself. Grubby, tired and complacent sums it up.

Everything was great as always. But the WIFi is lacking there. I’ve had this problem previously at this same hotel but a different room.

It went awesome:) love this place bar rocks

Could use some updates but Property was clean. Staff was friendly. Little fridge in our room never got cold even though it was turned down.

Quiet, clean and friendly

I understand prices are high due to summer tourism in Alaska. However, I was willing to pay the outrageous price to relax a bit in the pool/hot tub while spending a couple days here. The pool closed for maintenance in the morning. Can’t they do that outside of pool hours?

Room was dusty, maid lied about my having Do Not Disturb on my door, and heating was not even and blew cold air constantly at ny bed.