Apartments in Costa Adeje

The room is large and the view is very good. Breakfast can be eaten until 11 o'clock, and it is very rich. The service attitude is very good, and the facilities are very complete, reaching the 5-star level. The theme of the dinner buffet is different every day, with live music

Absolutely amazing. The architecture was beautiful and modern with exotic plants and open spaces. Staff were very friendly and welcoming when we arrived. Large swimming pool with bridges to lead to an island in the middle of the pool (very deep!). Rooms were clean and well appointed - enormous bed but made it feel a bit cramped. Entertainment was provided by singers performing every night (til 11pm so hard to sleep before then if room above). Nice child’s room with a trampoline, table football and air hockey. Upgraded to the preferred club option which gives access to a lounge with free drinks and snacks from 1.30-7pm which we used instead of lunch! Good breakfast buffet. Only used the evening buffet once, was reasonable but not amazing. Some of the other onsite restaurants didn’t appear to have been open all week. The position was outstanding as many good restaurants were nearby and beaches with water sports only down the road. 10/10 would definitely recommend and visit again!

Not bad, although there were a few twists and turns, but the platform solved it! The scenery of the hotel is really good and beautiful. Two people can visit Yongchi Lake and the breakfast is better. British elderly people prefer this place when traveling!

Just got back from 10 nights (6th Dec to 16th Dec) at the El Mirador. So my simple review is of the prestige section of the hotel as we stopped in room 1208. Firstly firt time here in this adults ony hotel, on arrival everything looked and felt very impressive with very kind and welcoming staff, we got a basic tour before being taken to our magnificent room that had a lovely balcony with two chairs and two sun lounges. The room came with its own mini bar and wine fridege plus jars of snacks etc (the chocolate cones are amazing) these are filled up each and every day with the simple request to have more soft drinks as I dont drink alchohol also adhered too which was nice, I have to say my wife does like a glass of wine but the wine in the wine fridge was all red wine, bit starnge we thought. The sunbathing area including the little booths that contain all drinks and snacks where perfect. Breakfast in the prestige section was simply brilliant. The spa was small but if youre in pretige its free so we visited pretty much everyday. But the best bit about this hotel is the staff, nothing is too much trouble, I cant rember all the names but Jonathon (butler) Davide (waiter at breakfast) are just two out of the many amazing staff. Today is Tuesday 17th December so first day back and Ive booked to go again for 10 nights on the 8th Febuary 2025, I have also upgraded the room to a ? I think its a junior suite in the pretige section so I am so looking forward to my second visit here. P.S we ate out at the evening every night bar our final night where we ate at the hotel restaurant, It was genuinely the best meal of the holiday, the Tacos plus the Guinea fowl was to die for.

We've been to this hotel over a dozen times and have spent thousands of pounds to come here over many years. In the last year or so we have seen a real decline in the quality of the hotel. Firstly THE ROOMS The suites are looking really shabby, the walls are marked and wallpaper lifting from the walls, chipped furniture, dirty door hinges, soap trays hanging off the shower room wall, and dusty lights. Oh, and Jacuzzi on balconies that fill up with rusty water! The POOL There are big craters appearing in the swimming pool (I actually caught my foot on one and it bruised my toes), it's dangerous. Then there's the filthy torn sunbed pads with foam hanging out, these are disgusting and unhygienic. As everyone else mentions, the tiled flooring around the pool area are slippery as hell, we saw two people fall over whilst there, this is also an ongoing issue. Also whilst staying at the hotel we were talking to a gentleman in the swimming pool who said he was actually from another hotel, along with his wife and that their friends (who was staying at Gran Tacanda) had let them in to sunbathe and drink around the pool. That poses a SECURITY risk. For that reason, be careful of your personal belongings being left on the (filthy) sunbeds, there are people who aren't even residents at this hotel using the facilities here. See all of my photos taken in January 2025. We pay €350 a night to stay in that! This is NOT 4 or 5 star hotel anymore. You'd get better kept, cleaner suites, safer pools and nicer sunbeds in a 3 star hotel. STAFF The staff in the main breakfast area are good, always helpful, the food at breakfast is good enough, although I noticed that they have cut back on a few things (bread, cheese and pastry selection) and sometimes we had to nudge the person behind the fruit counter and salad counter to top up the bowls as they were empty every morning. The Staff in the poolside restaurant are abysmal. Service is non-existent, and when it does happen, there are no greetings, no smiles, just miserable staff. The food is mediocre, we had to send two portions of fries back because they were undercooked. If you can't get fries right, then God help them with the rest of the menu! Fries are easy to cook? We have never been in such a slow and rude restaurant like this one before. The staff clearly do not enjoy working here and it shows. We wish we had not eaten there, it was our last night on the holiday and not a good way to end our holiday, it was awful. We have visited many other wonderful restaurants nearby to the hotel during our stay with happy friendly staff and chefs that know how to cook! For us, the staff have always made this hotel, but unfortunately the hotel is now in such a poor state of repair, that we don't want to stay at this hotel anymore and whilst on holiday we went to look at another one further down the road which truly IS a FIVE star hotel, similar price to Gran Tacande (but also includes evening meals). After over

Lovely hotel great chicken nugget the best entertainer i have had the pleasure to experience in all of my last 20 years holidays he is call valentin the best white party today, better than the other day he dance and jump in every where whit the guest love him. The rest of the team they are amazing nice snack

This has been the most disappointing holiday I have ever had. Please read on, but if you want my quick summary: This hotel is good in some ways, but the price is grossly wrong for the level of service it is delivering. It is a hotel of days gone by, but it has kept its outrageously high prices, and fails to deliver at almost every turn. I have stayed in hotels 1/4 the price and had better service and experience. This hotel is the definition of all fur coat and ... well you get it. We paid over £8000 GBP for 4 adults for just 6 nights stay, and this only included breakfast. This also was in the off-season of October. Overcharged on arrival: The hotel charged me twice, resulting in £140 in unnecessary bank fees. Although refunded, this mistake shouldn't have happened. Dead flowers: Wilted flowers were left all over the hotel. Unsafe conditions: Plug sockets were hanging off the walls. Filthy environment: The floors and corridors were dirty, and the grout looked like it hadn't been cleaned in decades. Plumbing issues: My parents' room smelled of sewage due to faulty plumbing throughout the stay. Flooded bathroom: My grandmother's shower basin was blocked with someone else's hair, causing flooding. Inaccessible for elderly: The hotel’s layout made it almost impossible for our 85-year-old grandmother to move around, contrary to what the photos suggest. Exorbitant fees: After paying over £8,000 for 6 nights, we were still charged £20 per person to play pitch and putt on the hotel's own grounds. Unhygienic breakfast: Dirty cups were used at breakfast. Shower hygiene: Previous guests' hair remained in my shower basin for the first three days. Poor poolside facilities: Towels at the pool were often ripped and frayed, yet still in use. Unsafe lifts: My mother nearly broke her arm tripping due to unsecured mats inside the lift. Inconvenient lift service: One lift was out of order, and we were told to just walk to another, without any assistance or apology. Not a 5* attitude. Not even a sign on the door to apologise for inconvenience. Waiting for lift for my elderly grandmother to be able to get down to breakfast at 9am was a nightmare. The reception just didn't care. Poor hygeine around pool: Soap dispensers appear to never have been cleaned in years. Unclean exercise area: The decking for morning stretching was covered in bird droppings that had clearly not been cleaned for months. Inadequate room service: Ordered a pasta arrabiata, which arrived as overcooked pasta with barely any sauce—a complete embarrassment. Absurd poolside restrictions: Denied food by the pool without wearing trousers, then told we had to order snacks 24 hours in advance. No basic options like crisps or fruit were available, despite charging €190 for a massage. If this hotel had of cost half the price, we would have probably overlooked these issues, but throughout the holiday we noticed more and more problems and we just feel totally ripped off. This 6 day trip was not worth

The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)

Where to start…dirty bedding, dirty towels, broken flooring… looked like red/ blood marks in the bathroom. Bedding was not changed until we asked, when we asked for fresh towels, they all had black/dirty marks on. Our room door was damaged. Dirty plates, cups, glasses and cutlery in the restaurant. We ordered a fresh pizza at the pool bar, and they brought it out cold, then asked for a fresh one and we could see it was the Same one warmed back up. The evening restaurant we was served raw chicken. My partner then took a small bottle of water into the restaurant to take some medication with his food, and they come over to us and told him he isn’t aloud to bring his own water in and we have to pay for a glass bottle which was €2.50. The lady who told us this then carried on telling the other staff and making it obvious by pointing at us and all talking, a few staff then kept looking over at us rudely. My partner hadn’t even take a sip of water. Also noticed the milk at breakfast was very lumpy, this might explain why.. we had early breakfast (6:30am) the day of our flight home. And the milk/ food was already out, no heat or refrigerator on to keep the food hot/cold enough. I dread to think how long the food/ milk is actually kept there without following food temperature procedure's. We also noticed that the cleaners/ maintenance staff were letting themselves in our rooms without knocking. Me and my partner were getting changed and a cleaner walked into our room. The lock our side was on but they still managed to get access. The second time this happened my partner was in the shower. None of the staff knock the door to let people know they are entering. A lot of the staff are really rude, especially when you ask for something. Nicely location across the beach but very noisy on the *****. I wouldn’t recommend.

We loved this hotel. The staff are very friendly and extremely efficient. The rooms are a decent size and were cleaned every day. The food was excellent, some of it buffet style and some freshly cooked in front of you. Food is labelled with allergens and as someone who can't have gluten or dairy i had no problem finding something to eat. We were all inclusive and we enjoyed everything about it. For me, the resort itself was quite busy but we were far enough not to hear anything. We loved the fact that it was an adults only hotel. The animation team were excellent but they didn't bother you if you didn't want to take part. We would not hesitate to return. We went with Jet 2 but we opted for a taxi instead of a transfer and it was about €30 each way.