Best Pet Friendly Hotels in Astana

Pros: -a stunning view of the city through panoramic windows (recommended for photo shoots😉, photo attached) -cleanliness -presence of a swimming pool -location: in the center, everything can be reached on foot, ideal for tourists. Near mall, supermarket. Cons: -in my room there was a door to another room (there is in the photo, behind the chair) which was not warned about. Through it was heard the conversation and laughter of those living in the next room. At a minimum, you need to warn about this, how to reduce the number to such a number as much as possible - 72% melted SPREAD instead of butter at breakfast! This is terrible for a hotel of this level. - the waiters could not tell how the toaster works, stick a brief instruction to the toaster - tell the waiters at breakfast that brushing the crumbs on the floor is not normal, they must be carefully wiped with a rag and not on the floor, and the crumbs should be removed from under the salt and pepper shakers too!

The room was very clean, the service was very good, the breakfast was very rich, it made people feel at home, the desk was large, it was very convenient to work, suitable for business travel, it felt very good

The first St. Regis hotel in Central Asia. Overall very good! Great room service, the room decoration is very high-end, and all the equipment in the room, such as the electric towel rack, are very convenient. The bed is really comfortable and you can't feel any shaking when you turn around.

I've spent 10 days in Sheraton Astana in October 2023. Me and my mom had 2 separate club rooms and both of us really enjoyed our stay. The hotel is centrally located next to all the attractions, parks, and a huge shopping mall. The rooms are comfortable, quiet, and spacious. The club room serves excellent food for breakfast and dinner, and offers soups for lunch. The spa is great as well. But the best part of staying at the hotel is interactions with the staff. Everyone is helpful, polite, has a nice, positive vibe, and truly cares about their guests. All the little issues that we had were resolved promptly and readily. We spent a lot of time in the club room and I would like to thank all the staff there for taking a great care of us. I want to especially mention Olzhas the club lounge manager who made every visit to a club room enjoyable.

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!

With a stay at Sultan Beibarys Hotel in Astana (Almaty District), you'll be within a 5-minute drive of Otan Korgaushylar Monument and Schoolchildren's Palace. This hotel is 3 mi (4.8 km) from President's Culture Centre and 3.2 mi (5.1 km) from Kenesary Khan Monument.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Planning an event in Astana? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 29 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

One of our bestsellers in Nur-Sultan!Situated in Nur-Sultan, in the building of Astana International Airport, AirportHotel features accommodation with a bar and free WiFi as well as free private parking for guests who drive. The property is located 10 km from Saryarka Velodrome, 10 km from Alau Ice Palace and 10 km from Astana Arena. The accommodation provides a 24-hour front desk and room service for guests.All rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a shower, a hairdryer and a wardrobe. The private bathroom is fitted with a bath and free toiletries.Palace of Independence is 11 km from the hotel, while Palace of Peace and Reconciliation is 11 km from the property. Expo 2017 Astana is 8 km from the accommodation, while Bayterek Monument is 11 km away.We speak your language!

Very good value for money, the room is clean, there is breakfast, the front desk service is very friendly and very helpful,

The hotel feels good overall. Quiet, clean, beautiful layout, large rooms. There is a Western breakfast. Although not in the city center, the transportation is convenient. There are many bus stops and lines within a few hundred meters, and shopping is convenient.