Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 19, 2026
Anonymous UserThe hotel's location is excellent, just a few minutes' walk from the Roman Baths. This hotel directly pipes natural thermal water into the property, making it very convenient to take the elevator from your room down to the -2 level for a soak. However, guests only get free access to the hot springs during two time slots: 8:00-10:00 AM and 7:00-9:00 PM. Outside these hours, it costs £70, which is quite steep. There are three pools in total, plus a sauna and steam room. Overall, it's pretty good. One thing to note: the room and service fees were already paid through Ctrip. Upon check-in, a £100 deposit was taken. At check-out, the staff tried to charge a £10 service fee. If you haven't incurred any additional charges, you can refuse this unreasonable request.
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Price per night from:MXN$4,616
Posted on Jun 28, 2024
Zhanqianying
Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question.
The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival.
Charging the tram is also very funny. It took a long time to fully charge it.
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Price per night from:MXN$4,608
Posted on Sep 21, 2026|Family Room
Kravchenko DmitryExcellent exterior of building, good location, but some problems with parking.
Not always friendly staff, though british waiter on the breakfast was wonderful. Sleazy tables in restaurant. Complicated logistics with baggage and absence of lift in second building wing.
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Price per night from:MXN$1,475
Posted on Mar 2, 2026
Anonymous User
Traditional local homestays, friends who want to experience British style can try. The front desk brother is very warm, there are maps and promotional pages at the entrance, the room is fully equipped, and coffee and biscuits are also provided. The downside is that the bed is too small ╮ (╯▽╰) ╭ My 1.68 normal height, my feet basically stick out, it is difficult to turn over and fall out of the bed 😂 Other cost-effective is very high!
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Price per night from:MXN$1,593
Posted on Jan 17, 2025
Guest User
The rooms were spacious and well-lit, with a simple yet elegant decor. The beds were incredibly comfortable, ensuring a restful night's sleep without any disturbances. The hotel offered a wide range of amenities, from a fitness center to a swimming pool, from dining options to meeting rooms, all reflecting the hotel's high standards.
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Price per night from:MXN$3,627
Posted on Mar 10, 2018
Guest UserThere are four floors in total and can accommodate ten people.
Strategic location. The equipment is extremely complete.
The terrace will be a pleasant surprise when you check in.
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Price per night from:MXN$5,254