Best Western Premier Agung Resort Ubud

15min walk from ubud central. There is shittle bus but didnt come pick up although we booked

To be honest lower than expectations especially breakfast. Pancakes and waffles service is available but quality is lower than homemade. Just staying at room is okay but dont expect breakfast

This place was amazing!! Spent 5 nights here and didn’t want to leave. So clean. Only bugs in the room are some rogue ants but nothing more than that which I was so pleased about (I hate bugs and lizards etc). They provided water, toiletries, towels, bed robes, slippers. Also had a mini fridge and kettle. I also have coeliac disease and the restaurant took immense care of my breakfast and dinner everyday. I had a fabulous time!! Shout out to: Ika Chef Kitchen team Dava Karisna Thank you all so much!! Oh we also rented a moped from opposite the hotel for 125k a day. Lastly, the hotel was close to everything (with transport) and also had a wonderfully clean pool. Wi-Fi was amazingly fast and stable for remote work. They also had extra amenities (for no extra cost) like welcome drinks, a shuttle into ubud centre, afternoon tea from 3-5pm, electric scooter and bicycle borrowing!

Excellent hotel, friendly staff. The check-in process was smooth and provided necessary information. Welcome drink was provided Poolside view room was great. Thank you for the honeymoon decoration, we appreciate the gesture. Room was clean with thoughtful amenities such as umbrell and  bamboo holder to dry clothes a the  balcony. Bed was comfortable and thoughtful with soft and hard pillow per person. There was small pillow as well. Washroom amenities weres good. Necessary amenities such as shampoo, conditioner, shower gel and  body lotion were provided and were decent. Toothbrush, shaver was decent too. They even provided sewing kit which was thoughtful. Pool was great. There is area for baby/toddler to play in. Breakfast was fantastic with vegetarian choices, live station (omelette, pan cake, waffles), sausages and variety of breads. We love the choice of providing yogurt, herbal drink and packets of milk. The hotel were thoughtful to cater for children as well. Gym were decent and open until 10pm. Treadmill, cycling and lifting weights. Small mineral bottles and towels were provided. Complimentary afternoon tea from 2-5pm. 3 variety of small bites and changed daily. Detox water and nuts were self service at lobby. Special mention to housekeeping iluh suryantini and Front Office Janu with integrity. I left my debit card and cash (SGD 200 & USD 200) inside Safety box. Janu WhatsApp call and informed about it. I'm touched that both staff were honest which made me want to provide review in trip.com, Google review and TripAdvisor. As I was already travelling to Uluwatu, Janu was able to send missing items to my hotel in Uluwatu. I'm grateful for the gesture as my plans would be spoilt if I had to return to ubud to collect. With such exceptional service, I feel safe staying in Best Western Premier again. The integrity of iluh suryantini has won our hearts, thank you for being honest. We are glad to stay here.