Guest User
March 1, 2024
Booked for three nights, stayed six nights - read on! I had such a wonderful time staying at Istana Balian. The accommodation room was immaculately clean (and cleaned daily) with good-quality linen and toiletries provided. The on-site restaurant provides a fantastic breakfast daily (a choice of 8 different options is included - extras and other items are available for purchase), and it is also open for lunch and dinner. Each meal was thoughtfully prepared and utterly delicious! The neighborhood is quiet and seems to really appeal to surfers – which is fantastic, you are made to feel welcome! Balian Beach is a couple of minutes' walk away and is beautiful, and there are a number of cafes and restaurants closeby. The standout, however, was the impeccable service delivered by every single staff member. It starts with the driver from the airport – arranged through the hotel – who enthusiastically greets you on arrival and gives you a great indication of what's to come (cheers Nyoman!). The hotel staff work so hard to make sure that you enjoy your stay.... It's a great experience! Thank you Komang, Michael, Indah, Bagus, Desak, and Ketut – I can't wait to come back.