Hotels near Samsara beach, Bali

A bit problem by being arranged our room near the corner and the storage room. It is also situated quite close to the place with pool system for maintenance or water filtration. As a result, some odour could be smelt unpleasantly from our bathroom. Happily, the manager Simon responsed our issue instantly and wrote down the case meticulously. Strangely, matter is why we were arranged here no matter how many empty rooms there were. Apart from that, we were satisfied with the facilities, such as swimming pool which is amazing. We also appreciated it that the fitness instructor, Friji who enthusiastically with patience taught us various fitness equipment, which is a compliment to us.

Everything was good. Staff exceptionally friendly. Especially Ari was perfect for the job. Initially, I had a problem with check-in as they couldn't find my information. Ari resolved the issue nicely by upgrading our room first and fixed their problem back end. I really miss Ari as a result. Highly recommended.

Arriving at the hotel I immediately smelled the mould. The hotel is beautiful but smells. We were kindly received at the door, they picked up our luggage, and served us a welcome drink while we did the check in. I started to sneeze and my nose clogged so I explained I was allergic to dust and I would like a room with more sunlight and wind. When we entered the room the musty smell was unbearable. I immediately complained and they promptly found another room without carpets. I believe it was an upgrade. They also sent us an apology card with fruits and chocolates. Unfortunately, the new room was still smelly, not as smelly as the first one, but we accepted as we were super tired and didn’t want to wait any longer. Here are my pros and cons: Pros: Shower pressure was fantastic Breakfast was great, they had options like avocado toast, salmon bagel, burritos, and a variety of international options Bed was comfortable Swimming pool Temperature was perfect and the bar very convenient with great drinks Beach is clean and not crowded Sunset is beautiful The restaurants had a good environment and good food. A bit pricey, but overall worth it. Cons: Mould. This is actually the only reason I wouldn’t go back to this hotel. The smell is in the room and the entrance mainly. The rest of the areas are okay. This hotel was built in 1993, so I have to say that if it wasn’t for that, the hotel would be in amazing condition. Service by the pool was very slow, my husband tried to get a beer first thing when he arrived and only after calling the waiter twice they brought him the beer, but it was room temperature! 😞 Coconut water and beer were not cold, they actually offered ice, but it just made it watery and tasteless. Bike rental can only be used inside the hotel, and they don’t tell you that when you rent it. I tried to go out to cycle in the surrounding area and they didn’t allow me to go. After complaining, the charged me half price for the rent. I only used inside the hotel and at the beach in front of the hotel. Concierge service was very slow and inefficient. He didn’t have packages to offer, photos, or videos. Everything was searched on Google right in front of us. The only option given was a private driver that could take us anywhere we wanted to go. The problem is that we didn’t know the places, so we were expecting a better introduction to the island and the activities. We ended up doing our own research and hiring the driver. Transfer from hotel to airport costs 430,000 RP, but if you get a grab (similar to Uber/Didi) it will cost you less than 80,000 RP. Overall, the hotel is a good option if you can tolerate the smell. That’s the only reason I wouldn’t recommend it. Otherwise it was a great stay for the price.

The hotel is nice and big, and the staffs are very friendly and helpful. One downside to the hotel are the rooms seems to be quite outdated. There are also only one main pool, but overall it was a nice stay.

The hospitality of the lady, Tata, was wonderful. Thanks to her, it was an unforgettable trip. The interior of the hotel was spiritual and modern and elegant. If you come to this hotel, you can forget about your everyday life. I felt like a bourgeois. I was satisfied with all the resort's ratings. I will back.

The butler service was amazing and the breakfast was great too! There are also ironing services, unlimited coffee etc The only thing is that the swimming pool has a lot of leaves 🤣 but overall it is a 5 star experience!

The hotel is situated at a very convenient location - near the Nusa Dua beach and Bali collection. Able to see the beautiful beach and also shop around the vicinity. Service was also good, staff were polite and were quick to respond to requests. However, there were issues with cleanliness. The bedsheets had stains on them. I had asked for a change the next day. The door handles were not clean as well. The bathroom sink was also clogged. I had to get them to fix it almost every day I was there. The soundproofing of the rooms was also poor. I could hear babies crying in the middle of the night and it was very disruptive for sleeping. Even at the low price point with its convenient location, I would not recommend the hotel if you are looking for a restful relaxing stay.

We had great time in Laguna. The villa is beautiful and very enjoyable with a private pool in the yard. The butlers and all the other staffs are very friendly, and always being willing to help, especially the manager Awi, who is very professional,caring and considerate. I will definitely recommend my friends stay in Laguna if they visit Bali.

Our stay for one night was very good thanks to the staff super welcoming. The breakfast is simply awesome (multiple cuisines). The service at the beach is good as well. We got the chance to do a late checkout due to our late flight (still useful). The only negative point was the garden view which not really a nice garden view. Our room number was 4115. In any case, we recommend this hotel.

A perfect stay. Hotel compound is big and spacious. Service is top-notch from everyone, starting from the guards who scan the car for any suspicious devices to the porter, reception, waitress. Even the manager came out to greet you during breakfast to hear your feedback if any. The hotel is fronting a beach, so it's really good if you want your own exclusive beach. The pool is amazing, huge and nicely designed. There's also gym and kids room. For lunch during low season, they even throw in a free kids meal if you order an adult set meal at their restaurant which is fairly priced. If you want to eat out, come out of hotel and turn right, and there's some great restaurants at reasonable prices. It's indeed a 5 star hotel with 5 star amenities with 10 star service. Best!