Guest User
August 31, 2024
Rooms are clean and spatious but staff is not friendly, there is a communication issue between staff and hotel manager. When i had lost digital lock card, staff was not allowing me to speak to their manager instead they were asking for charges. I had been allotted basic room but when checked in ac was not working, asked me to take up standard room for time being till the issue is fixed by leaving luggage in same room. I had stated that will carry my luggage ***** with me. When checking out manager was saying that my room has been upgraded in which i had no communication of that. Overall stay was good except communication and staff management