Harbin Hotels with Bars

This is the 7th Ritz-Carlton I've stayed at in China, so this review is a comparative one, judging it against other Ritz properties. Overall: The hotel is excellent 👍. Its location is close to the Harbin Ice and Snow World, the environment is superb, the facilities are great, and the service is on the higher end of the Ritz-Carltons I've experienced. Room: Relatively new, with well-designed facilities. I booked a Club River View King Room, and the view was absolutely fantastic 👍. Club Benefits: The hotel's executive lounge has been closed for over 6 months. Club benefits have been relocated to the restaurant and the lobby lounge. The afternoon tea was outstanding, with quality and taste ranking among the best I've had at Ritz-Carltons. Dinner and lunch were served as a buffet directly in the Western restaurant, which was a very generous move by the hotel, effectively upgrading the club benefits' standard and class 👍. The food quality was comparable to that of the Nanjing Ritz-Carlton (minus champagne, but they had ham and salmon sashimi). Everyday soft drinks from the lounge benefits could be enjoyed at the lobby lounge, including Evian water, which really elevated the experience 👍. The only minor flaw was the fried dough twists at the buffet; they had become damp and soft. Gym: The gym is located on the 37th floor and offers river views. The environment and equipment are quite comprehensive compared to other Ritz-Carltons. However, it still falls short when compared to other hotel groups. For serious trainers, it might feel a bit lacking (it seems most Ritz-Carltons don't prioritize gyms much). Nevertheless, it's sufficient for general use. Breakfast: A wide variety of choices, and the taste was quite good. However, the wontons and baozi were pre-packaged, not freshly made, which is a step down from other Ritz-Carltons. Service: The overall service was excellent, meeting Ritz-Carlton's standards. However, I have two suggestions I hope the hotel will consider. First: Check-in is on the 54th-floor lobby. After exiting the elevator on the 54th floor, you need to make two turns to reach the front desk. There were no staff members to guide guests at the elevator on the 54th floor, which is not very friendly for first-time guests. I made this suggestion on the day of my arrival, but despite several entries and exits during my stay, I didn't see any improvement. The hotel could learn from other Ritz-Carltons. The Chengdu Ritz-Carlton also has check-in upstairs, but there's always someone at the elevator to guide guests. The Nanjing and Sanya Ritz-Carltons have staff directly taking you to the front desk from downstairs. The Suzhou Ritz-Carlton uses a walkie-talkie downstairs to inform the upstairs reception to assist guests. These are all practices you could adopt. Second: Due to the lounge closure, soft drinks are usually served in the lobby lounge, but there's no dedicated drink menu. Staff members show guests options via screenshots on their phones, which seems unprofessional. I hope they can provide a special soft drink menu for executive club guests. Third: During dinner at the buffet restaurant, there were many service staff, and they were excellent. However, at lunch, while there were still a good number of staff, they seemed to be from other departments helping out, not dedicated restaurant staff, so the service felt less professional. Summary: A highly recommended hotel, excellent overall.

Extended Stay Benefits · Breakfast: The front desk didn't register my breakfast, so on the second day, I had to waste half an hour at the restaurant sorting it out. They have a juicer at breakfast where you can make your own juice with the available food, which is great. Facilities: Very new. Conveniently located near the mall. The washing machine and gym are good. Environment: A hotel accompanying the convention center, located inside it. Service: They have a concierge but no actual service. Couldn't borrow an umbrella when it rained.

The hotel has some pros and cons. The pros: 1. The location of the hotel is superb, Right on the Northern side of zhongyangdajie. 2. The gym is adequate, it has good strength training options. Unfortunately the AC doesn't work in the room itself. 3. The staff was happy to allow us a late checkout. The cons: 1. The entrance to the hotel does not have a ramp to go up with the luggage so one must lift it over the stairs into the lobby. I didn't expect that in a 4 star hotel. 2. I've made a reservation for a non smoking room, away from the elevator but got a room with smoke smell, close to the elevator. The staff showed me 3 more rooms but the first two also had smoke smell. Finally we got a room without smell and far from the elevator. 3. The breakfast, in my humble opinion, was subpar. Not too many western options. 4. The hotel doesn't look clean. The surroundings of the elevator need more work. All in all I was a bit disappointed, considering the price.

The location is fantastic, just a short walk to Central Street. There's a supermarket right next door downstairs, which is super convenient for grabbing snacks and drinks. The hotel lobby is very clean, and the front desk staff are warm and welcoming. They even upgraded my room, which was clean, spacious, very hygienic, and comfortable. The soundproofing was quite good, the vanity was spotless, and the shower had a great wet/dry separation. I'll definitely stay here again next time I'm in Harbin.

Extremely satisfied! Harbin locals are incredibly welcoming. I had originally booked the Wyndham in Songbei, but a driver friend advised me it wasn't convenient and suggested I switch to the Central Street area. So, I took their advice and changed to this hotel. This place is super convenient! Just a few hundred meters away is Daoli Market, a hub of amazing food. Central Street, a must-visit attraction, is also only a few hundred meters away, and St. Sophia Cathedral is right across the street. The Shangzhi Street subway station is also very close. In short, staying here is just so convenient for sightseeing, food, and getting around. The staff were also excellent. Overall, it was a very pleasant stay.

Overall, it was a pleasant stay. The hotel service was great; they upgraded our room, which was very comfortable. The hot springs were a bit crowded and noisy, but the kids had a blast. Breakfast was just okay, nothing special. There's an outlet mall right next door, which is good for a browse. I'd suggest adding more entertainment options.

We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!

Overall, the room was spacious and clean. Since the second-floor restaurant was under renovation, breakfast times were arranged with the front desk during check-in and then delivered directly to the room the next day. The front desk staff were all very kind and thoughtful, helping with luggage and storing it for me. Because I booked a special offer room, it didn't include the complimentary round-trip cable car tickets. You might want to call the hotel in advance to confirm this. The cable car station is conveniently located on the second floor, making round-trip rides very easy. Alternatively, you can take Metro Line 2 to Sun Island and walk for about 15 minutes to see the castle. The island is currently optimizing its snow sculptures, and the central area is closed off, so I didn't get to explore it this time, which was a slight disappointment.

When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.

The location of the hotel is so convinient, it's close to grocery stores, restaurants, mosques and morning markets and many more. The staff is very helpfull, the environment in here is so warm. I like my stay in here.