Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 11, 2026|Standard Twin Room
natasha6792Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
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Price per night from:₹ 4,139
Posted on Aug 17, 2026|Standard Double Room
Dan.PNot very happy at all. Paid £69 for my room which id fine HOWEVER then charged £70 for my 2 dogs (Was £20 per dog) now they get their own package which all has to be left at hotel. They need their own room for that price. The package doesn't warrant that extra cost for single night stays at all.
Next millions of unsupervised children running round the hotel from check in to check out. More like fun house than peaceful quiet family Hotel.
Asked for quiet room away from traffic and footfall however I think they gave me the opposite including a reeving motorbike at 7am no messing around. They got couple shouts out the window from other customers at hotel.
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Price per night from:₹ 4,196
Posted on Feb 10, 2025
Guest User
Hotel was clean, people were friendly, not to far from tower etc
pictures made hotel room look bigger than it is, it's very small. I paid for bed and breakfast, if I knew what breakfast would be like I would have skipped it.
U get small chopped tomatoes from tin which aren't even hot, would have prefers a real tomato. You get a small bowl of beans which is about a table spoon worth. The fried bread isn't even 1 slice or half a slice it's quarter slice . And 1 hash brown. Toast was cold aswell. Small glass of orange juice and coffee. Out of all that I drank orange and coffee and 1 slice of toast , couldn't eat rest. Others may find it ok but wasn't for me
Tv wasn't working and could only connect to WiFi in reception area.
Staff were lovely though .
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Price per night from:₹ 5,638
Posted on Aug 10, 2025
Guest User
Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
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Price per night from:₹ 5,852
Posted on Apr 9, 2025
jaymo
Nice little hotel. Breakfast was good. Very friendly staff. Only thing was our room and bathroom was very small but clean.
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Price per night from:₹ 3,426
Posted on Jun 8, 2024|Single Room
Trip.com SGJPIt's a little far from Blackpool North Station, but the rooms are very spacious. It's not a super luxury hotel, but it's very clean and comfortable. There is also an elevator.
The Henson hotel is a little far from the station and downtown, so if you have a large suitcase, it's a good idea to take a taxi.
There are buses and trams running so it's fine even at night.
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Price per night from:₹ 3,212
Posted on Jul 26, 2026|Double Room With Sea View
Guest User
The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep
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Price per night from:₹ 3,654
Posted on Feb 27, 2024
Guest User
The quality of this hotel was not great, but all we wanted was somewhere to sleep while we were in Blackpool so it served its purpose, and for the valid it was perfect.
Be aware that although the hotel says there is WiFi, it is only on the lobby and doesn't reach the rooms. We also didn't have a remote for the TV and it wouldn't work without, although we asked for one multiple times, the staff were unable to find one that worked for our TV.
The walls are very thin and you hear every noise from around the hotel. Luckily (also unfortunately) our room was the furthest away possible.
The water pressure on the shower was amazing. The hotel water on the tap comes out boiling hot straight away.
Overall, the quality of the hotel wasn't great, but for the price it was everything we needed
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Price per night from:₹ 3,654
Posted on Jul 30, 2026|Basic Double Room, Ensuite, Sea View
Guest UserLift wasnt working.bar and games room wasnt open..looks very tatty and run down from the outside..have 2 pay £15 2 park ur car outside the hotel which is part of the hotel grounds so bit unfair 2bh..run down furniture.need 2 get a window cleaner as dirty windows.haf 2 pay £60 deposit incase u took anything home or damaged it(her words)but 2bh their wasnt anything in the worth that amount of money.plus all she did was complain about other guests 2 u which is very professional at all.not enough plugs.no hair dryer or iron in room.plus so need 2 get fans in rooms as was way 2 hot and didn't have any 2 offer us.best party about the room was the view(just shame about dirty windows).
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Price per night from:₹ 3,169
Posted on Mar 31, 2024
Guest User
Clean and tidy room, quad with private bathroom, 2 double beds. Blinds on windows instead of curtains and not blackout blinds, which left gaps in so people could see into room. Tv and tea/coffee in room. No breakfast available as no chef currently employed. £50 cash deposit must be given on check-in which was returned with no problem after room inspection. Well stocked bar and karaoke with bingo was played on Friday and Saturday night. Parking available at £10 a night but looked a bit risky out the back so didn’t park here. Reception not always manned and can be a long wait for someone to come after pressing bell. No hot water on 2nd morning so it looks like the early risers take all the hot water. For the price for a family of 4 over easter it wasn’t as bad as some reviews.
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Price per night from:₹ 2,327