Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 7, 2026|Family Mongolian Ger (4 Guests)
Anonymous UserPros: Beautiful scenery, friendly people, authentic experience, and delicious food with generous portions. Hot water, tea, and coffee are readily available. Lunch and dinner can be ordered, but breakfast is not a buffet. The restrooms are clean. The yurts have stoves with firewood, heaters, and heated mattresses. Horse riding, regular bikes, and electric bikes are available for a fee.
Cons: The facilities are a bit worn down. There was trash under the beds in the yurts. The toilets and showers are separate, which might be inconvenient for some at night. There was a smell of urine, either in or under the yurt. There's no Wi-Fi in the yurts. This year, no flowers were planted, and the museum and massage services are closed, giving it a somewhat neglected feel. The steps are broken, there are gaps between the floor and the yurt walls, and the stove pipe moves in the wind.
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Price per night from:KRW 50,527
Posted on Aug 12, 2026|Double Room
Guest User
We booked for one night with breakfast. At check-in, we explained to the reception that we would be checking out before breakfast and asked them to pack it for us to take away. They said 'okay.' In the end, no breakfast was prepared for us in the morning, and they claimed they didn't remember our request. Basically, they decided to save money on us. We ended up checking out angry and hungry.
The room was clean, BUT the toilet/bathroom door was framed with a mirrored panel, allowing you to see everything happening in the bathroom through the reflection. This detail seems to be specifically designed for some fetishists. There's no door in the shower, so water just flows onto the floor and splashes everywhere.
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Price per night from:KRW 107,022
Posted on Sep 12, 2026|Standard Twin Room
Guest UserAfter a trip out of town, I returned to Ulaanbaatar and stayed here again, and it was just as satisfying. After checking out, the front desk helped arrange an airport transfer and stored my luggage. All the services were professional and accurate, without any hiccups. This was my fourth visit to Mongolia, and compared to the hotels from my previous three trips, this experience was the most satisfying.
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Price per night from:KRW 81,560
Posted on Aug 14, 2026|Deluxe 1-Bedroom and 1-Living Room Suite
Guest UserWe stayed here with our family and relatives, and it was a very comfortable and relaxing experience. The room was clean and cozy. There wasn’t Wi-Fi, but it honestly helped us disconnect and enjoy the peaceful surroundings even more.
The food at the restaurant was delicious, especially the beef khuushuur. The mushroom boortsog served at breakfast was absolutely amazing. We were able to truly relax and enjoy the quiet, beautiful nature.
My 3-year-old sibling and my 5-year-old sibling loved it so much that when we returned to the city, they kept saying they wanted to go back. Our whole family will definitely be visiting again.
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Price per night from:KRW 188,582
Posted on Sep 7, 2026|Standard Apartment
SAKURA200
This hotel offered exceptional hospitality, thanks to its wonderful staff!
As a solo traveler, I chose this hotel for my last night before flying home. I considered hotels closer to the city center, but with an early morning flight and knowing Ulaanbaatar's traffic can be heavy, I opted for a hotel as close to the airport as possible.
Upon arrival, I was immediately greeted in English and given a tour of the hotel before being escorted to my room. The room was very spacious with three beds and a full range of amenities. The hairdryer I had requested in advance was also thoughtfully provided.
Although I hadn't planned to tour Ulaanbaatar city, I had some free time, so I asked the hotel staff for directions to the city center. They kindly arranged a taxi for me.
However, when I tried to call a taxi for my return, I couldn't manage to arrange one using my mobile phone. I contacted the hotel via Trip.com, and they responded quickly. They helped me communicate with the hotel staff, who then provided me with a taxi account, and I was able to return to the hotel safely.
I was quite distressed and anxious as a solo female traveler in a foreign country, so their prompt assistance brought me immense relief.
I had also arranged airport transfer from the hotel. The one-way trip cost $25, and I intended to pay by credit card. However, it seems cash is the primary payment method for taxis in Mongolia, so I needed to have cash in USD.
To my dismay, I couldn't withdraw Tugrik from any ATM in Ulaanbaatar using my credit card to exchange for dollars. When I explained this to the staff, they incredibly accompanied me to a convenience store near the hotel to help me with the ATM withdrawal! A staff member who spoke Japanese also came along. Although I still couldn't withdraw Tugrik there, they then told me, ”Japanese Yen is fine,” and even negotiated with the taxi driver on my behalf.
In the end, I paid the equivalent of $25 in Japanese Yen cash and made it to the airport without any issues.
Despite the travel troubles, the staff handled everything with such professionalism and kindness; they were truly a lifesaver. What truly stood out was their attentiveness: accompanying me, a foreign traveler, to the ATM, suggesting payment in Japanese Yen, and being so genuinely helpful until the very end.
I highly recommend preparing $25 in cash beforehand, so you don't face the same situation as me.
As a solo traveler, I had many anxieties, but thanks to the wonderful staff at this hotel, I felt safe and was able to return to Japan without incident.
Thank you very much.
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Price per night from:KRW 65,447
Posted on Apr 12, 2026|Deluxe King Room
KichrechWe stayed at Platinum Hotel in Ulaanbaatar with my wife, and overall, it was a great experience from start to finish.
We booked a Deluxe King-size room, and it definitely exceeded our expectations. The room was very spacious, spotlessly clean, and had a beautiful view over the city, which we really enjoyed, especially in the evenings. The bed was large and comfortable, making it easy to relax after a long day of exploring.
The staff were extremely friendly and welcoming, always ready to help with any requests and making us feel at home throughout our stay. Their attitude really added to the overall positive impression of the hotel.
Breakfasts were also excellent — a good variety of options, everything fresh and tasty, and a great way to start the day.
All in all, we had a very pleasant stay and would definitely recommend Platinum Hotel to anyone visiting Ulaanbaatar. It’s a great combination of comfort, cleanliness, and friendly service, and we would happily stay here again in the future.
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Price per night from:KRW 78,576
Posted on Aug 31, 2026|Mini-Suite With Twin Bed
Guest UserThe hotel is close to many restaurants and a shopping mall called Max Mall. I have some good and not so good things to share about the hotel before anyone decides to stay here.
The best person to speak to at the hotel is definitely a lady called Narandulam. She is the general manager, has excellent English, and is very knowledgeable. She was incredibly helpful and able to assist with everything. The hotel also allowed me to leave my suitcases there free of charge, so thank you to everyone for that!
Ulaanbaatar has a massive traffic problem due to a lack of efficient public transportation. So, although the hotel is in a good location, actually getting there can be a nightmare. After one of my day trips, I was stuck in traffic for 3 hours! 😩
I also had issues with the showers in two different rooms. The water doesn’t drain properly and ended up flooding into the room. This is definitely something the hotel needs to fix.
Another small issue was that the receptionist (I’m not sure of her name) didn’t speak enough English to help with basic questions, such as “Where is the closest ATM?” For anyone wondering, there is an ATM across the road, and another one inside Max Mall.
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Price per night from:KRW 55,102
Posted on Jul 15, 2026
D. ChoRoom: The hotel needs to clean the room thoroughly, not just the bathroom but also the carpeted area, and fix the base board moldings as well as the loose heater radiator which supposed to be anchored down to the wall. Although the room is carpeted wall to wall, I can see bare floor on the edges and the corners.
Location: Not good, but at the same time not bad either. All attractions are within $3~$4 away which is more than I paid in other ~stan countries nearby. May be it is a Mongoljan thing, but for me it wasn't easy to hire taxi cab unless I am willing to pay the extra tips.
The front staffs: Very friendly and eager to provide help. Not all of them speaks English, but it is not a problem since they translator app is widely available.
Furnitures in the room: Very old, and there are wears and tears every part of the furniture. I don't know the other rooms, but the room I was given was too small for the furnitures to be placed in first place.
Overall: I wouldn't stay here again. The over all conditions of the hotel was not even close to the pictures shown in the trip.com app. If you select this hotel based on the pictures, you would be very disappointed if you are given the room I stayed in. Avoid Room 602 anyway you can.
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Price per night from:KRW 85,936
Posted on Jul 5, 2026
Guest UserThis is our second time staying here, and it's still a good value for the price. Everything is great!
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Price per night from:KRW 49,334
Posted on Jul 12, 2024
Naran1125
great but breakfast is very bad just like a trash
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Price per night from:KRW 133,877